Practice location
full-time 24 days ago

Dental Receptionist

Harbour Dental Centre

Toronto, ON M3H 3R9
28–30/hr

About the Practice

N/A Team Members
Dexis Software

Office Tour & Photos

Job Description

Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this vital role, you will be the friendly face and first point of contact for our patients, ensuring a smooth and welcoming experience from the moment they walk through the door. Your energetic approach will help manage appointment scheduling, patient check-ins, and administrative tasks with precision and enthusiasm. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for delivering exceptional patient care, this opportunity is perfect for you! This paid position offers a chance to grow your career in a supportive and professional dental practice.

Duties
Greet patients warmly and professionally as they arrive, creating a positive first impression
Schedule, confirm, and reschedule patient appointments efficiently using dental office management software ORYX.

Manage multi-line phone systems to answer inquiries, direct calls, text and emails, and provide information promptly
Verify patient insurance information and update electronic medical records accurately
Prepare patient charts and ensure all necessary documentation is completed prior to appointments
Handle patient check-in and check-out processes with attention to detail and confidentiality
Maintain organized front desk operations, including filing, faxing, and correspondence
Assist with billing procedures and processing payments in compliance with office policies
Ensure compliance with medical terminology standards when documenting patient information
Support the team with administrative tasks to keep the office running smoothly
Skills
Proven experience as a dental receptionist or in a similar dental office setting with strong knowledge of dental office workflows
Must have 5year+ experience
Proficiency in electronic medical records (EMR) systems such ORYX highly desirable
Solid understanding of dental terminology
Excellent communication skills—both verbal and written—to interact effectively with patients and team members
Ability to handle multi-line phone systems efficiently while maintaining professionalism under pressure
Strong organizational skills with keen attention to detail in managing schedules and records
Prior experience working with dental software platforms like ORYX is preferred
Familiarity with dental office procedures, insurance verification, and billing processes is advantageous
Demonstrated ability to maintain confidentiality and adhere to HIPAA regulations
Join us in creating an inviting environment where patients feel cared for from their first call to their last appointment! This role offers an engaging opportunity for motivated individuals eager to contribute their administrative talents within a thriving dental practice.

Pay: $28.00-$30.00 per hour
Expected hours: 35.0 per week
Benefits:
Dental care
On-site parking
Work Location: In person

About Harbour Dental Centre

Dental Centres is a family-run group of dental clinics in Toronto that believes in exceptional dentistry for all. They offer everyday and specialized dentistry in a welcoming family atmosphere, emphasizing integrity and constant excellence.