Dental Receptionist

Job Summary
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires excellent communication skills, familiarity with dental office procedures, and proficiency in ABELDENT. The Dental Receptionist plays a vital role in ensuring a smooth patient experience and supporting the overall functionality of the dental office.

Duties
Greet patients warmly and check them in for appointments
Schedule, confirm, and reschedule patient appointments accurately while managing multi-line phone systems.

Verify patient insurance information and process billing using dental practice management software.

Collect payments, co-pays, and handle financial transactions efficiently at the front desk.

Maintain accurate patient records, update medical histories, and ensure confidentiality in compliance with HIPAA regulations.

Assist with administrative tasks including data entry, filing, and managing correspondence.

Coordinate with dental staff to ensure smooth daily operations and patient flow.

Handle patient inquiries professionally via phone or in person, providing exceptional customer service.

Qualifications
Prior experience as a Dental Receptionist is required. Minimum 3 years experience.

Proficiency with Abeldent is a must.

Strong knowledge of medical terminology and electronic medical records management.

Excellent organizational skills with attention to detail and accuracy.

Experience working with multi-line phone systems and handling front desk responsibilities.

Office experience demonstrating administrative competence in a fast-paced environment.

Knowledge of insurance verification processes and billing procedures is a plus.

Exceptional communication skills—friendly, professional, and empathetic demeanor required.

Ability to multitask effectively while maintaining professionalism under pressure. This position offers an opportunity to work in a supportive team environment where your administrative skills will directly contribute to providing quality patient care. We value professionalism, attention to detail, and excellent customer service skills in our team members.

Monday: 11:00-7:00
Tuesday: 8:30-4:30
Wednesday: 11:00-7:00
Thursday: 9:00-5:00
Friday: 8:30-4:30
Alternating Saturdays: 9:00-3:00
Pay: $27.00-$30.00 per hour
Benefits:
Dental care
Extended health care
Experience:
Dental receptionist: 3 years (required)
Location:
East York, ON (required)
Work Location: In person