Dental Receptionist

Overview
Join our dynamic healthcare team as a Dental Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate patient appointments, and ensure smooth communication between patients and clinical staff. Your enthusiasm and attention to detail will contribute to creating a welcoming environment while maintaining efficient administrative workflows. This paid position offers an exciting opportunity to develop your skills in medical office management within a busy dental clinic setting.

Responsibilities
Greet patients warmly and professionally, ensuring a positive first impression
Schedule and confirm patient appointments using dental practice management software
Manage patient check-in and check-out processes with accuracy and efficiency
Handle phone inquiries with excellent phone etiquette, providing clear information and support
Verify patient insurance coverage, including health insurance knowledge, and process payments accordingly
Maintain accurate medical records, including documentation review and filing of dental charts and reports
Support billing procedures by managing medical collection processes and submitting claims via EMR/EHR systems such as Epic, Meditech, or Athenahealth
Ensure compliance with HIPAA regulations by safeguarding clinical confidentiality policies and managing sensitive health information securely
Assist with administrative tasks such as data entry, typing, filing, and 10-key typing to support daily clinic operations
Collaborate with clinical staff to coordinate care plans and ensure seamless patient service experiences
Experience
Previous experience in a dental clinic or medical office environment is highly preferred
Proficiency in EMR systems like Epic, Meditech, eClinicalWorks, or Athenahealth is essential
Strong knowledge of medical billing, coding (CPT, ICD-9/10), and health insurance processes including Medicare is required
Demonstrated clerical experience with excellent computer skills in Microsoft Office suite (Word, Excel)
Bilingual abilities are a plus to enhance patient communication and service delivery
Familiarity with clinical confidentiality policies, medical terminology, and electronic health records management is necessary
Proven ability to handle front desk responsibilities efficiently while maintaining professionalism under pressure
This role is perfect for motivated individuals eager to grow their career in healthcare administration. We value energetic team players who are committed to delivering exceptional patient service while supporting the operational success of our dental practice. Join us today to be part of a vibrant team dedicated to improving lives through compassionate care!

Pay: $20.00 - $28.00 per hour
Benefits:
Paid time off
Work Location: In person