full-time 21 days ago
Dental Receptionist/Treatment Coordinator
Boca Dental Studio
1 East Delaware Place, Chicago, IL 60611
22 - 25/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Boca Dental Studio is a new, premier dental office located in Chicago's Gold Coast. We committed to providing top-tier dental care and unmatched service in a serene environment. Our team is dynamic, collaborative, and growth-minded.
Website: www.bocadentalstudio.com
Instagram: @bocadentalstudio.chicago
**Responsibilities:**
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments for patients
- Provide excellent customer service and address patient inquiries or concerns
- Maintain and update patient records, including medical history and insurance information
- Assist with billing and insurance claims processing
- Work with the dentists to develop and present treatment plans to patients, assist with financing options, and communicate proper phasing and sequencing of treatment
- Coordinate referrals to specialists or other healthcare providers
- Manage the dental office's appointment calendar and ensure efficient scheduling
- Maintain cleanliness and organization of the reception area
**Skills:**
- Strong patient service skills, with the ability to provide a welcoming and friendly environment
- Proficiency in operating phone systems and handling multiple phone lines
- Knowledge of medical records management and confidentiality protocols
- Familiarity with dental office procedures and terminology
- Excellent administrative skills, including data entry, filing, and organizing paperwork
- Ability to work well in a fast-paced environment and handle multiple tasks simultaneously
- Strong attention to detail and accuracy in maintaining patient records and processing paperwork
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, or qualifications associated with the role.
Must be able to work 1:30 PM - 8:30 PM Monday evenings, Fridays 8:30 AM - 3:30 PM, and some Saturdays
Job Type: Part-time
Pay: $22.00 - $25.00 per hour
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Paid time off
Professional development assistance
Work Location: In person
Website: www.bocadentalstudio.com
Instagram: @bocadentalstudio.chicago
**Responsibilities:**
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments for patients
- Provide excellent customer service and address patient inquiries or concerns
- Maintain and update patient records, including medical history and insurance information
- Assist with billing and insurance claims processing
- Work with the dentists to develop and present treatment plans to patients, assist with financing options, and communicate proper phasing and sequencing of treatment
- Coordinate referrals to specialists or other healthcare providers
- Manage the dental office's appointment calendar and ensure efficient scheduling
- Maintain cleanliness and organization of the reception area
**Skills:**
- Strong patient service skills, with the ability to provide a welcoming and friendly environment
- Proficiency in operating phone systems and handling multiple phone lines
- Knowledge of medical records management and confidentiality protocols
- Familiarity with dental office procedures and terminology
- Excellent administrative skills, including data entry, filing, and organizing paperwork
- Ability to work well in a fast-paced environment and handle multiple tasks simultaneously
- Strong attention to detail and accuracy in maintaining patient records and processing paperwork
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, or qualifications associated with the role.
Must be able to work 1:30 PM - 8:30 PM Monday evenings, Fridays 8:30 AM - 3:30 PM, and some Saturdays
Job Type: Part-time
Pay: $22.00 - $25.00 per hour
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Paid time off
Professional development assistance
Work Location: In person
About Boca Dental Studio
Boca Dental Studio, led by Dr. RJ Villa, is dedicated to providing premier dental care in a serene atmosphere with unmatched service. Dr. Villa's practice is built on kindness, compassion, and a commitment to patient care, ensuring every patient feels heard, valued, and confident in their care. Patients at Boca Dental Studio are part of a community that believes in better dentistry and healthy smiles.