Dental Receptionist / Treatment Coordinator

Dental Receptionist / Treatment Coordinator
Are you someone who takes initiative, thrives on responsibility, and enjoys guiding patients through a high quality healthcare experience?

Do you want a role where you are trusted to take ownership, make an impact, and contribute to a growing, patient focused practice?

If so, we encourage you to continue reading.

Before You Apply
We want you to have a clear understanding of who we are.

Please take a moment to review:
Our Google and Yelp reviews
Our Instagram presence @smilestyle.sd
If our approach to patient care and overall experience aligns with your values, this may be a great fit.

Who We Are
We are a high performing, patient centered dental practice with a strong vision for growth and excellence.

Our culture is built on five core values:
Patient centered care
Team oriented collaboration
Positive mindset
Growth and continuous improvement
A unique approach to delivering dentistry
We are committed to creating an exceptional experience for both our patients and our team.

The Role
This is not a traditional front desk position.

You will be responsible for all aspects of patient communication and the overall front office experience, from the first interaction through completion of care.

Responsibilities include:
Answering phones and converting calls into scheduled appointments
Managing and optimizing the daily schedule
Greeting and checking patients in and out professionally
Coordinating treatment and presenting financial options
Following up on unscheduled and incomplete treatment
Handling patient questions and concerns with clarity and confidence
Ensuring each patient leaves informed, comfortable, and prepared to move forward with care
This role requires a high level of ownership. If it involves the patient experience, you are responsible for it.

Qualifications
Prior dental front office experience is required
Strong communication and interpersonal skills
Ability to build trust and guide patients through treatment decisions
Highly organized with strong attention to detail
Self motivated and proactive
Comfortable receiving feedback and committed to personal and professional growth
Key Contributions
Serve as the first and lasting impression of the practice
Support and improve case acceptance through effective communication
Maintain an efficient, productive schedule
Build strong patient relationships that encourage long-term retention
Compensation and Benefits
Competitive compensation with performance based incentives
Employee dental treatment
Medical insurance
401(k)
Paid time off (PTO)
This Role Is Not a Fit If:
You do not have dental experience
You require constant direction or supervision
You are not comfortable with accountability or feedback
You prefer a routine, task-based position without ownership
This Role Is a Fit If:
You want to take ownership of your role and make a meaningful impact
You are committed to delivering an exceptional patient experience
You value growth, accountability, and teamwork
How to Apply
Please submit your resume to ahmadidmd@gmail.com along with a brief message explaining why you would be a strong fit for this position.

Note: Prior dental experience is required.

Pay: $25.00 - $30.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Application Question(s):
What dental software are you experienced with (e.g., Dentrix, Eaglesoft, Open Dental)?

What attracted you to apply to SmileStyle Dental Studio? What is important to you in a work environment?

How many years of experience do you have presenting dental treatment plans to patients?

Experience:
Dental receptionist: 2 years (Required)
Work Location: In person