Dental Receptionist/Treatment Coordinator

Dental Receptionist / Treatment Coordinator
Northwest Dental Center
Join a Team That Truly Cares About Patients
Northwest Dental Center is seeking an exceptional Dental Receptionist / Treatment Coordinator who is passionate about helping patients achieve excellent oral health and loves what they do every day. We are looking for a positive, organized, patient-focused professional who thrives in a fast-paced dental environment and is committed to providing an outstanding patient experience from the first phone call to the completion of treatment.

If you enjoy building relationships, educating patients, coordinating care, and helping people feel comfortable and confident about their dental treatment, we would love to meet you.

Position ResponsibilitiesTreatment Coordination
Present treatment plans clearly and confidently to patients
Discuss treatment options, financial arrangements, and payment solutions
Help patients understand the value and benefits of recommended treatment
Schedule treatment efficiently to maximize patient care and practice productivity
Follow up on unscheduled treatment and maintain treatment acceptance goals
Insurance Verification & Financial Coordination
Verify dental insurance benefits prior to patient appointments
Review and explain insurance coverage and estimated patient portions
Assist patients with financing options and payment arrangements
Ensure accurate insurance and patient account information
Front Desk Responsibilities
Answer incoming calls professionally and warmly
Schedule and confirm patient appointments
Check patients in and out efficiently
Maintain accurate patient records using dental software
Manage daily schedules and recall systems
Process payments and maintain financial records
Provide exceptional customer service at every patient interaction
Qualifications
Minimum 2 years of dental front office experience preferred
Experience presenting treatment plans and discussing financial arrangements
Strong understanding of dental insurance verification and benefits
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Professional appearance and positive attitude
Team-oriented mindset with a commitment to excellence
What We're Looking For
The ideal candidate:
Is genuinely patient-focused
Loves helping people and creating positive experiences
Takes ownership and follows through on responsibilities
Has a warm, friendly, and professional demeanor
Enjoys working as part of a collaborative team
Is dependable, motivated, and detail-oriented
Brings positive energy to the office every day
Why Join Northwest Dental Center?

Supportive and team-oriented work environment
Opportunity to make a meaningful difference in patients' lives
Modern dental practice utilizing Open Dental technology
Competitive compensation based on experience
Growth and development opportunities
Work with a team dedicated to exceptional patient care
If you are passionate about dentistry, committed to outstanding patient service, and love helping patients move forward with the care they need, we encourage you to apply today.

Pay: $19.00 - $23.00 per hour
Benefits:
Dental insurance
Paid time off
Work Location: In person