Dental Receptionist/ Treatment coordinator

Overview
Join our dynamic dental team as a Dental Receptionist, where your enthusiasm and organizational skills will be the first impression patients experience. In this vital role, you will serve as the welcoming face of our clinic, managing patient interactions with professionalism and warmth. Your expertise in medical administrative support and familiarity with dental terminology will ensure smooth daily operations, from appointment scheduling to insurance verification. This position offers an exciting opportunity to contribute to a positive patient experience while working in a fast-paced, friendly environment.

Duties
Greet patients warmly and professionally, creating a welcoming atmosphere at the front desk
Schedule appointments efficiently using dental practice management software such as Dentrix or Eaglesoft
Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring accurate billing and claims processing
Manage multi-line phone systems, handle patient inquiries with excellent phone etiquette, and direct calls appropriately
Review and update patient records in Electronic Health Record (EHR) systems like Epic, Meditech, or eClinicalWorks
Assist with medical billing and coding processes, including CPT, ICD-9, ICD-10 codes, ensuring compliance with HIPAA regulations
Maintain accurate filing of dental records, medical documentation review, and ensure confidentiality of protected health information (PHI)
Skills
Proven experience in dental office management or as a medical receptionist with clinic experience
Strong knowledge of dental terminology, medical terminology, and medical coding including ICD and CPT coding standards
Proficiency in dental practice management software such as Dentrix or Eaglesoft; familiarity with EMR systems like Epic or Meditech is a plus
Excellent computer skills including Microsoft Office Suite; ability to navigate multiple systems simultaneously
Exceptional customer service skills combined with professional phone etiquette and effective communication abilities
Ability to handle insurance verification processes accurately and efficiently
Bilingual skills are highly desirable to serve diverse patient populations effectively
Experience with health information management systems such as Athenahealth or eClinicalWorks is preferred
This role is ideal for motivated individuals eager to make a difference in patients’ lives by providing outstanding administrative support in a vibrant dental setting. We are committed to fostering a supportive environment that values your contributions while offering opportunities for growth within the healthcare industry. All positions are paid roles designed to support your professional development and success.

Pay: From $19.00 per hour
Work Location: In person