Dental Receptionist / Treatment Coordinator

Dental Receptionist / Treatment Coordinator
We are looking for a friendly, organized, and motivated Dental Receptionist / Treatment Coordinator to join a new dental practice opening in Scarborough in October 2026.

This is a great opportunity for someone who enjoys working with patients, managing a dental front desk, and helping build and grow a new practice from the beginning.

Responsibilities
Answer incoming calls and respond to patient inquiries professionally
Schedule, confirm, and manage patient appointments
Help convert new patient inquiries into booked appointments
Follow up with patients regarding unscheduled treatment and recommended treatment plans
Present and explain treatment estimates and payment options
Coordinate treatment appointments with the clinical team
Check patients in and out
Process patient payments and issue receipts
Submit dental insurance claims and predeterminations
Follow up on outstanding insurance claims and patient balances
Manage recalls and contact overdue patients
Maintain an organized and productive daily schedule
Maintain accurate patient records
Provide excellent customer service and a welcoming patient experience
Communicate effectively with dentists, hygienists, assistants, and other team members
Assist with front-office setup and administrative organization prior to opening
Qualifications
Previous experience in a dental reception or treatment coordinator role is strongly preferred
Experience with dental billing, insurance claims, and predeterminations is preferred
Strong communication and telephone skills
Comfortable discussing treatment plans, fees, and payment options with patients
Confident and professional when following up with patients
Excellent organizational and multitasking skills
Friendly, positive, and patient-focused personality
Comfortable using computers and dental practice management software
Fluent English communication skills
What We Are Looking For
We are looking for someone who can do more than simply manage the front desk. The ideal candidate will be proactive, dependable, confident with patients, and comfortable helping the practice grow by maintaining a productive schedule and following up on treatment and new patient inquiries.

Position
Full-time preferred. Part-time may also be considered.

Location
Scarborough, ON
Expected Start Date
Early to mid-October 2026
Compensation
Competitive compensation based on dental experience and qualifications.

Please submit your resume through Indeed. Only candidates selected for an interview will be contacted.

Pay: $19.45-$32.08 per hour
Benefits:
On-site parking
Work Location: In person