full-time 3 months ago
Dental Receptionist
Willows Family Dental
2590 Cadboro Bay Rd, Victoria, BC V8R 5J2
30–34/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Job Overview
We are seeking a professional and organized Dental Receptionist to join our well-established dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires excellent communication skills, familiarity with dental office procedures, and proficiency in various dental management software systems. The Dental Receptionist plays a vital role in ensuring smooth patient flow, accurate record-keeping, and a welcoming environment for all visitors.
Duties
Greet patients and visitors warmly upon arrival, providing exceptional customer service.
Schedule, confirm, and reschedule patient appointments using dental management software. Training will be provided .
Manage multi-line phone systems to handle appointment inquiries, patient questions, and general office communication.
Verify patient insurance information and update electronic medical records accurately.
Collect payments and process billing transactions efficiently at the front desk.
Maintain organized patient records in compliance with privacy regulations.
Assist with administrative tasks including filing, data entry, and correspondence.
Coordinate with dental staff to ensure timely patient care and smooth office operations.
Manage patient flow to reduce wait times and enhance overall patient experience.
Skills
Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office setting.
Proficiency with dental practice management software. Training will be provided.
Strong knowledge of medical terminology relevant to dentistry and healthcare documentation.
Excellent communication skills—both verbal and written—to interact effectively with patients and team members.
Ability to handle multi-line phone systems efficiently while maintaining professionalism under pressure.
Familiarity with office procedures, administrative tasks, and record keeping in a healthcare environment.
Prior dental office experience is preferred but not required; medical office experience is also valuable.
Strong organizational skills with attention to detail to ensure accuracy in scheduling and record management. This position offers an opportunity to be an integral part of a dedicated dental team committed to providing exceptional patient care in a professional environment.
Job Type: Full-time
Pay: $30.00-$34.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Vision care
Work Location: In person
We are seeking a professional and organized Dental Receptionist to join our well-established dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires excellent communication skills, familiarity with dental office procedures, and proficiency in various dental management software systems. The Dental Receptionist plays a vital role in ensuring smooth patient flow, accurate record-keeping, and a welcoming environment for all visitors.
Duties
Greet patients and visitors warmly upon arrival, providing exceptional customer service.
Schedule, confirm, and reschedule patient appointments using dental management software. Training will be provided .
Manage multi-line phone systems to handle appointment inquiries, patient questions, and general office communication.
Verify patient insurance information and update electronic medical records accurately.
Collect payments and process billing transactions efficiently at the front desk.
Maintain organized patient records in compliance with privacy regulations.
Assist with administrative tasks including filing, data entry, and correspondence.
Coordinate with dental staff to ensure timely patient care and smooth office operations.
Manage patient flow to reduce wait times and enhance overall patient experience.
Skills
Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office setting.
Proficiency with dental practice management software. Training will be provided.
Strong knowledge of medical terminology relevant to dentistry and healthcare documentation.
Excellent communication skills—both verbal and written—to interact effectively with patients and team members.
Ability to handle multi-line phone systems efficiently while maintaining professionalism under pressure.
Familiarity with office procedures, administrative tasks, and record keeping in a healthcare environment.
Prior dental office experience is preferred but not required; medical office experience is also valuable.
Strong organizational skills with attention to detail to ensure accuracy in scheduling and record management. This position offers an opportunity to be an integral part of a dedicated dental team committed to providing exceptional patient care in a professional environment.
Job Type: Full-time
Pay: $30.00-$34.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Vision care
Work Location: In person
Requirements
• Dental office experience
• Dental receptionist
• Dental receptionist
About Willows Family Dental
Willows Family Dental is dedicated to providing exceptional and caring dentistry. Their staff aims to make patients feel welcome and comfortable from the first call to the final goodbye. Fully trained in the latest technology, the team at Willows Family Dental strives to accommodate patients' needs in a warm and inviting environment.
Position Closed
This job is no longer accepting applications.