full-time 2 months ago
Dental Receptionist
Village Dental Hygienist
47 Thornlodge Dr, Waterdown, ON
Competitive Compensation
About the Practice
N/A Team Members
Curve Dental Software
Office Tour & Photos
Job Description
Dental Receptionist
We're looking for a warm, friendly, organized, and motivated Dental Receptionist to join our boutique dental hygiene clinic. You'll be the first point of contact for our patients, helping create an exceptional experience while keeping our front office running smoothly. We're looking for someone who is a fast learner, a team player, and passionate about providing outstanding patient care.
Responsibilities
Answer phones, emails, voicemail, and patient inquiries.
Welcome patients and manage check-in/check-out.
Schedule and confirm appointments using Curve Dental.
Update patient records, medical histories, and insurance information.
Process insurance claims, patient payments, and billing.
Handle insurance payments and maintain accurate financial records.
Collect outstanding balances and explain billing when needed.
Complete daily financial reconciliation and end-of-day reports.
Contact patients who are due for hygiene appointments or need to reschedule cancelled visits.
Maintain detailed patient communication notes and ensure confidentiality.
Support the dental hygiene team to keep the schedule running efficiently.
Qualifications
Dental or medical reception experience preferred.
Experience with Curve Dental is an asset.
Strong organizational and multitasking skills.
Excellent communication and customer service.
Comfortable learning new systems and technology.
Positive attitude, dependable, detail-oriented, and enjoys working as part of a team.
High school diploma or equivalent required; additional certification in healthcare administration is advantageous
If you take pride in creating a warm, welcoming, and safe space for patients, enjoy staying organized, and thrive as part of a collaborative team, we'd love to hear from you!
Work Location: In person
We're looking for a warm, friendly, organized, and motivated Dental Receptionist to join our boutique dental hygiene clinic. You'll be the first point of contact for our patients, helping create an exceptional experience while keeping our front office running smoothly. We're looking for someone who is a fast learner, a team player, and passionate about providing outstanding patient care.
Responsibilities
Answer phones, emails, voicemail, and patient inquiries.
Welcome patients and manage check-in/check-out.
Schedule and confirm appointments using Curve Dental.
Update patient records, medical histories, and insurance information.
Process insurance claims, patient payments, and billing.
Handle insurance payments and maintain accurate financial records.
Collect outstanding balances and explain billing when needed.
Complete daily financial reconciliation and end-of-day reports.
Contact patients who are due for hygiene appointments or need to reschedule cancelled visits.
Maintain detailed patient communication notes and ensure confidentiality.
Support the dental hygiene team to keep the schedule running efficiently.
Qualifications
Dental or medical reception experience preferred.
Experience with Curve Dental is an asset.
Strong organizational and multitasking skills.
Excellent communication and customer service.
Comfortable learning new systems and technology.
Positive attitude, dependable, detail-oriented, and enjoys working as part of a team.
High school diploma or equivalent required; additional certification in healthcare administration is advantageous
If you take pride in creating a warm, welcoming, and safe space for patients, enjoy staying organized, and thrive as part of a collaborative team, we'd love to hear from you!
Work Location: In person
Requirements
• Dental receptionist
• Electronic medical records
• Organizational skills
• High school diploma or GED
• Electronic medical records
• Organizational skills
• High school diploma or GED
About Village Dental Hygienist
Village Dental Hygiene in Waterdown, ON offers an innovative approach to dental cleanings with Guided Biofilm Therapy (GBT). Their holistic and gentle care includes cutting-edge technology, all-natural products, and a calming environment for a spa-like experience.
Position Closed
This job is no longer accepting applications.