Dental Receptionist

**************DENTAL EXPERIENCE REQUIRED FOR HIRING*******************************
The Dental Edition | Wesley Chapel, FL
Where elevated dentistry meets exceptional care.

About the Practice
The Dental Edition is a privately owned general dental practice in Wesley Chapel built with intention, precision, and long-term vision. Our philosophy centers on delivering comprehensive, relationship-based dentistry in an environment where clinical excellence, advanced technology, and refined patient care coexist seamlessly.

We provide a full spectrum of general dentistry services in one location, allowing patients to receive coordinated, thoughtful care. Our practice emphasizes personalized, patient-centered interactions—where every encounter is respectful, informative, and designed to foster long-term trust.

We are seeking an EXPERIENCED Dental Receptionist / Dental Business Administrator looking for a new dental home who is passionate about creating a welcoming environment and contributing to a culture centered on respect, efficiency, and excellence.

Position Summary
As the Dental Receptionist / Dental Business Administrator, you will be the first point of contact for patients and a key contributor to smooth, professional practice operations. Your organizational expertise, warm communication style, and attention to detail will help create seamless patient experiences—setting the tone for exceptional care from the moment someone walks in the door.

You will also play a key role in supporting treatment planning and financial discussions, ensuring patients understand their options clearly and comfortably while maintaining confidentiality and professionalism.

Key Responsibilities
Greet patients and visitors warmly, creating a refined and reassuring first impression
Manage appointment scheduling, confirmations, and adjustments with precision using practice management software- OpenDental.

Answer and direct multi-line phone calls professionally with polished phone etiquette
Verify insurance coverage, file claims, process billing, and assist patients with financial arrangements
Present treatment plans to patients confidently, professionally, and with discretion
Maintain accurate, up-to-date patient records in electronic systems while ensuring HIPAA compliance
Collect patient payments, process transactions, and assist with account reconciliation
Coordinate communication between patients and clinical team members to support continuity of care
Handle patient inquiries, requests, and concerns with empathy and professionalism
Support front office administrative tasks, including document preparation, mail distribution, inventory tracking, and other duties as needed
Uphold the refined standards and culture of The Dental Edition, contributing proactively to a positive work environment
Qualifications
Previous experience as a Dental Receptionist, Business Administrator, or similar administrative role in a dental setting, ideally in a fast-paced clinic environment
Strong customer service, communication, and interpersonal skills, able to engage patients with confidence and warmth
Comfortable presenting treatment plans to patients clearly, professionally, and confidentially
Proficiency with dental practice management and EMR software- OpenDental.

Strong knowledge of dental terminology, CDT coding, and insurance processes, including verification, claims filing, and billing
Excellent computer skills including Microsoft Office Suite (Word, Excel)
Strong organizational skills with experience in office management, record keeping, documentation review, filing, and general administrative support
Knowledge of HIPAA regulations to ensure patient confidentiality and privacy
Exceptional problem-solving skills, polished phone and email communication, and ability to manage multi-line phone systems effectively
Ability to multitask and prioritize in a dynamic, patient-centered environment
High school diploma or equivalent required; additional training in business administration, office management, or related fields is a plus
Bilingual abilities are a plus to serve a diverse patient population
Why Join The Dental Edition
Be a foundational team member in a thoughtfully designed private practice
Work in a professional and supportive environment that values excellence, growth, and collaboration
Deliver exceptional patient experiences supported by advanced systems and purposeful processes
Build meaningful relationships with patients and colleagues
If you are an experienced administrative professional who values precision, hospitality, and long-term professional fulfillment, we invite you to apply.

Please submit your resume and a brief introduction outlining what you are seeking in your next dental home.

Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Work Location: In person