Dental Receptionist

Job Summary
Dental Office in White rock is seeking a professional and organized Dental Receptionist to join our new built dental practice. The ideal Dental Receptionist should enjoy working collaboratively with other team members and strive to organize, implement systems and structure and ensure the practice runs efficiently.

Position requires ability to exercise independent judgement as it pertains to schedule management and patient interaction. This is an exciting opportunity to become part of a clinic from the ground up, working alongside a supportive team that values exceptional patient care, teamwork, and professional growth. The Dental Receptionist will play a vital role in ensuring smooth patient flow, accurate record-keeping, and excellent customer service in a dental office setting.

Qualifications:
Proven experience as a Dental Receptionist or in a similar role
Familiarity with dental office procedures and terminology
Proficiency in using phone systems and office software, including Tracker
Strong organizational skills and attention to detail
Knowledge of electronic Dental records systems (CDANet)
Experience working in a Dental office environment is a plus
Exceptional customer service skills with a friendly demeanor
Office experience including front desk responsibilities and administrative support roles
Familiarity with electronic medical records systems and general office equipment
Respectful and great customer service etiquette.

Duties
Greet patients warmly and professionally upon arrival and departure
Schedule, confirm, and reschedule patient appointments efficiently using Tracker
Manage multi-line phone systems to answer inquiries, direct calls, and handle appointment requests
Verify patient insurance information, manage insurance submissions and preauthorizations
Collect payments, co-pays, and process billing transactions accurately
Maintain organized patient records in electronic medical records systems
Assist with patient check-in and check-out procedures at the front desk
Coordinating treatment schedules and recalls
Processing payments and maintaining accurate patient records
Communicate effectively with dental team members regarding patient needs and appointment details
Ensure compliance with HIPAA regulations and maintain confidentiality of patient information
Perform administrative tasks such as filing, faxing, and data entry to support daily office operations
Communicating professionally with patients and team members
Office experience including front desk responsibilities and administrative support roles
Pay: $30.00-$35.00 per hour
Benefits:
Dental care
On-site parking
Experience:
Dental receptionist: 1 year (preferred)
Work Location: In person