Dental Receptionist

Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our dental team. In this pivotal role, you will be the first point of contact for patients and visitors, ensuring a welcoming environment while managing essential administrative functions. Your energetic approach and attention to detail will help streamline daily operations, coordinate patient appointments, and uphold the highest standards of clinical confidentiality. If you thrive in a fast-paced setting and possess excellent communication skills, this opportunity is perfect for you to make a positive impact on patient care and office efficiency.

Duties
Greet patients warmly and professionally, creating a positive first impression
Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix
Verify insurance coverage, perform insurance eligibility checks, and handle insurance verifications accurately
Manage electronic health records (EHR) systems including Epic, Meditech, eClinicalWorks, Athenahealth, and others to ensure precise documentation review and data entry
Collect payments, process medical collections, and perform medical billing using CPT coding, ICD-9/10 coding, and Medicare guidelines
Maintain patient records with strict adherence to HIPAA policies and clinical confidentiality standards
Answer multi-line phone systems with excellent phone etiquette, providing clear communication and appointment confirmations
Assist with intake procedures, including collecting patient information and updating medical histories
Support office management tasks such as filing, data entry, and maintaining organized medical records
Coordinate with clinical staff to facilitate smooth clinic operations and ensure timely patient care plans
Qualifications
Proven experience as a Dental Receptionist in a clinical or dental office setting
Strong knowledge of medical terminology, health insurance processes, and health information management systems
Familiarity with electronic health record (EHR) systems such as Epic, Meditech, Dentrix, Eaglesoft, or similar platforms
Proficiency in Microsoft Office Suite including Word and Excel; typing skills with 10-key proficiency preferred
Excellent customer service skills with the ability to handle sensitive information discreetly
Bilingual abilities are highly desirable to serve diverse patient populations effectively
Experience with medical coding (CPT, ICD-9/10), insurance verification, billing procedures, and Medicare guidelines is advantageous
Strong organizational skills with attention to detail in documentation review and office management tasks
Ability to multitask efficiently in a busy clinic environment while maintaining professionalism at all times
Join our team where your enthusiasm fuels exceptional patient experiences! We are dedicated to fostering a supportive work environment that values your skills and growth. This paid position offers an exciting opportunity to develop your career in healthcare administration while making a meaningful difference in patients’ lives.

Pay: $25.65 - $30.89 per hour
Work Location: In person