Dental Receptionist

About Us:
We are a close-knit, family-owned dental practice committed to providing quality care in a warm and welcoming environment. Our team takes pride in making patients feel at ease while delivering professional and compassionate care. As we continue to grow, we are looking for a dedicated Dental Receptionist to join our team.

Position Overview:
The Dental Receptionist plays a key role in ensuring the smooth and efficient operation of the front desk. As the first face our patients see, the ideal candidate will provide excellent customer service, greet patients with a positive attitude, and help ensure each patient has a comfortable and pleasant experience from the moment they arrive.

What We’re Looking For:
Consistent attendance and punctuality are essential
Comfortable working collaboratively with staff and supporting each other
Friendly and professional demeanor with patients and coworkers
Experience with Dentrix (Preferred)
Basic Computer Skills
Front desk or receptionist experience (Preferred)
Insurance Experience (Preferred)
Responsibilities Include:
Greeting patients
Scheduling appointments
Answer patient calls, emails, and text messages in a timely manner.

Maintain patient records and update information as needed
Basic office duties (copy, fax, e-mail, scan etc..)
Verifying insurance benefits
Dental Billing and Claims
Managing referrals to and from specialty providers
Make sure specialty providers have all necessary records (X‑rays, notes, referrals) prior to procedures.

Clearly explain coverage, copays, and balances to patients
Present treatment plans, review fees and insurance estimates
Ensure HIPAA compliance and accurate documentation
Qualifications:
High School Diploma
Benefits:
Employee discount
On-the-job training
Opportunities for advancement
Work Location: In person