Dental Relationship Care Coordinator (FT 3+ Yrs Exp)

Job Title: Dental Relationship Care Coordinator/Dental Receptionist Fulltime 3+ yrs exp Location: San Pedro, CA
Schedule: Full Time, 32–40 hours/week
Compensation: $24-28/hour depending on level of experience
About Our Practice
Sea Smiles Dental is a patient-centered private practice serving families in the San Pedro and South Bay community. We focus on building lasting relationships, providing high-quality dentistry, and making every visit a positive experience. Our team values kindness, professionalism, and doing our best for one another and our patients every day.

Position Overview
We are looking for a Relationship Care Coordinator (RCC) to support our hygiene department and help guide patients through their preventive care. This role is central to maintaining strong patient relationships, keeping the hygiene schedule productive and organized, and helping patients understand and follow through with their recommended care.

If you enjoy connecting with people, being organized, and working in a supportive team environment, this will be a great fit.

Key Responsibilities
Welcome and build rapport with patients at check-in and throughout their care
Manage the hygiene schedule to meet daily and monthly productivity goals
Maintain recare and periodontal maintenance schedules
Confirm appointments and follow up with patients who are due, overdue, or need to reschedule
Review insurance coverage for hygiene appointments and provide clear cost estimates
Present treatment plans related to hygiene and assist patients with financial arrangements
Assist with insurance claims submissions and account questions as needed
Participate in morning huddles, weekly team meetings, and monthly department reporting
What We're Looking For
Friendly, warm, professional communication and patient service skills.

Ability to stay organized and prioritize tasks in a fast-paced setting
Confidence in discussing treatment plans and guiding patients to schedule care
Comfort navigating dental insurance coverage and limitations
Ability to learn and work within Dentrix (or similar dental practice software)
A positive attitude and a team-first mindset
Preferred Experience
Prior dental front office and/or dental assisting experience
Familiarity with dental terminology and insurance billing
Strong written documentation and phone communication skills
Education Requirements
High school diploma required.

Additional dental administration or assisting coursework is a requirement
Benefits
Competitive hourly pay based on experience
Paid time off and paid holidays (if holiday falls on a scheduled workday)
Professional development opportunities
Supportive team environment
401K eligibility after one year of service with 3% employer match
How to Apply
If you are motivated by helping patients feel comfortable, cared for, and confident in their dental health, we would love to speak with you. Please reply with your resume and a brief introduction and your contact information.

Equal Opportunity Employer
Sea Smiles Dental is an equal opportunity employer committed to diversity, inclusion, and equity in the workplace. We encourage qualified individuals of all backgrounds to apply.

Join our team and help us deliver exceptional dental care and service to our patients!

Pay: $24.00 - $28.00 per hour
Benefits:
401(k) matching
Employee discount
Paid time off
Professional development assistance
Experience:
Dental receptionist: 3 years (Required)
Ability to Commute:
San Pedro, CA 90731 (Required)
Work Location: In person