full-time 5 days ago
Dental Scheduling Coordinator
Christopher G. Wolberg, DDS and Associates
11507 Allecingie Parkway, Richmond, VA 23235
18 - 25/hr
About the Practice
N/A Team Members
Open Dental Software
Office Tour & Photos
Job Description
Job Title: Dental Scheduling Coordinator
Location: Midlothian Virginia
Company: Cedarwood Dentistry
About Us: Cedarwood Dentistry is a thriving dental practice committed to cultivating our patient’s health by providing excellent, personalized dental care. We pride ourselves on our commitment to professionalism, patient satisfaction, and fostering a supportive work environment for our team.
Position Overview: We are currently seeking a motivated and detail-oriented Dental Scheduling Coordinator to join our team. The Dental Scheduling Coordinator plays a vital role in ensuring the efficient operation of our practice by managing patient appointments, coordinating schedules for dental procedures, and providing excellent customer service to our patients.
Responsibilities:
Manage the front desk and handle incoming calls, emails, and inquiries from patients
Schedule patient appointments and coordinate with dental providers to ensure optimal scheduling
Confirm patient appointments and follow up on missed appointments or cancellations
Maintain patient records and update demographic information as necessary
Verify insurance coverage and assist patients with insurance-related inquiries
Provide exceptional customer service to patients, addressing their questions and concerns in a professional manner
Collaborate with other team members to ensure a smooth workflow and patient experience
Assist with administrative tasks such as filing, billing, and inventory management as needed
Qualifications:
Previous experience in a dental office or healthcare setting is preferred
Excellent communication and interpersonal skills
Strong organizational skills with the ability to multitask and prioritize effectively
Proficiency in computer skills, including experience with dental practice management software (Open Dental)
Knowledge of dental terminology and procedures is a plus
Ability to work effectively both independently and as part of a team
Positive attitude and willingness to learn and adapt in a fast-paced environment
Benefits:
Competitive salary commensurate with experience ($18-25/ hour)
Health insurance benefits
Paid time off and holiday pay
Continuing education opportunities
Supportive and collaborative work environment
How to Apply: Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team on Indeed or at info@mymidlothiandentist.com
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Key Characteristics of team members:
Self-Starter: Demonstrates initiative and takes ownership of tasks without constant supervision.
Intelligent: Shows critical thinking skills and the ability to quickly grasp new concepts.
Humble: Displays modesty and a willingness to learn from others, open to feedback and improvement.
Bubbly Personality: Exhibits a cheerful and upbeat demeanor, fostering a positive atmosphere for patients and colleagues.
Professionalism: Maintains a professional demeanor at all times, including in interactions with patients, colleagues, and stakeholders.
Excellent Communication Skills: Clearly and effectively communicates with patients and colleagues, both verbally and in writing.
Team Player: Works well collaboratively with others, contributing to a supportive and harmonious team environment.
Reliable: Consistently follows through on commitments and completes tasks in a timely manner.
Attention to Detail: Pays close attention to detail to ensure accuracy in scheduling appointments and maintaining patient records.
Adaptable: Can adapt to changing circumstances and priorities in a dynamic work environment.
Positive Attitude: Maintains a positive outlook and approaches challenges with optimism.
Ethical: Demonstrates integrity and ethical behavior, adhering to confidentiality requirements and professional standards.
Respectful: Treats all individuals with respect and dignity, regardless of their background or position.
Conflict Resolution Skills: Capable of addressing conflicts or issues professionally and constructively, without resorting to gossip or causing division.
Customer Service Oriented: Prioritizes patient satisfaction and goes above and beyond to meet their needs.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Experience:
Dental or Medical: 1 year (Required)
Ability to Relocate:
Richmond, VA 23235: Relocate before starting work (Required)
Work Location: In person
Location: Midlothian Virginia
Company: Cedarwood Dentistry
About Us: Cedarwood Dentistry is a thriving dental practice committed to cultivating our patient’s health by providing excellent, personalized dental care. We pride ourselves on our commitment to professionalism, patient satisfaction, and fostering a supportive work environment for our team.
Position Overview: We are currently seeking a motivated and detail-oriented Dental Scheduling Coordinator to join our team. The Dental Scheduling Coordinator plays a vital role in ensuring the efficient operation of our practice by managing patient appointments, coordinating schedules for dental procedures, and providing excellent customer service to our patients.
Responsibilities:
Manage the front desk and handle incoming calls, emails, and inquiries from patients
Schedule patient appointments and coordinate with dental providers to ensure optimal scheduling
Confirm patient appointments and follow up on missed appointments or cancellations
Maintain patient records and update demographic information as necessary
Verify insurance coverage and assist patients with insurance-related inquiries
Provide exceptional customer service to patients, addressing their questions and concerns in a professional manner
Collaborate with other team members to ensure a smooth workflow and patient experience
Assist with administrative tasks such as filing, billing, and inventory management as needed
Qualifications:
Previous experience in a dental office or healthcare setting is preferred
Excellent communication and interpersonal skills
Strong organizational skills with the ability to multitask and prioritize effectively
Proficiency in computer skills, including experience with dental practice management software (Open Dental)
Knowledge of dental terminology and procedures is a plus
Ability to work effectively both independently and as part of a team
Positive attitude and willingness to learn and adapt in a fast-paced environment
Benefits:
Competitive salary commensurate with experience ($18-25/ hour)
Health insurance benefits
Paid time off and holiday pay
Continuing education opportunities
Supportive and collaborative work environment
How to Apply: Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team on Indeed or at info@mymidlothiandentist.com
--------------------------------------------------------------------------------------
Key Characteristics of team members:
Self-Starter: Demonstrates initiative and takes ownership of tasks without constant supervision.
Intelligent: Shows critical thinking skills and the ability to quickly grasp new concepts.
Humble: Displays modesty and a willingness to learn from others, open to feedback and improvement.
Bubbly Personality: Exhibits a cheerful and upbeat demeanor, fostering a positive atmosphere for patients and colleagues.
Professionalism: Maintains a professional demeanor at all times, including in interactions with patients, colleagues, and stakeholders.
Excellent Communication Skills: Clearly and effectively communicates with patients and colleagues, both verbally and in writing.
Team Player: Works well collaboratively with others, contributing to a supportive and harmonious team environment.
Reliable: Consistently follows through on commitments and completes tasks in a timely manner.
Attention to Detail: Pays close attention to detail to ensure accuracy in scheduling appointments and maintaining patient records.
Adaptable: Can adapt to changing circumstances and priorities in a dynamic work environment.
Positive Attitude: Maintains a positive outlook and approaches challenges with optimism.
Ethical: Demonstrates integrity and ethical behavior, adhering to confidentiality requirements and professional standards.
Respectful: Treats all individuals with respect and dignity, regardless of their background or position.
Conflict Resolution Skills: Capable of addressing conflicts or issues professionally and constructively, without resorting to gossip or causing division.
Customer Service Oriented: Prioritizes patient satisfaction and goes above and beyond to meet their needs.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Experience:
Dental or Medical: 1 year (Required)
Ability to Relocate:
Richmond, VA 23235: Relocate before starting work (Required)
Work Location: In person
Requirements
• Organizational skills
• Medical administrative support
• Teamwork
• Attention to detail
• Interpersonal skills
• Medical administrative support
• Teamwork
• Attention to detail
• Interpersonal skills
About Christopher G. Wolberg, DDS and Associates
Cedarwood Dentistry in Midlothian, VA, believes in personalized care to achieve better dental health for patients in Bon Air, North Chesterfield, and the surrounding Richmond area. Their team of professionals focuses on listening to patient needs and providing the highest level of care to ensure every individual feels heard, recognized, and achieves the healthy smile they deserve.