full-time 7 days ago
Dental Scheduling Coordinator
Neighborhood Dental
120 N Cliff Ave, Harrisburg, SD, 57032
22 - 26/hr
About the Practice
N/A Team Members
Dentrix Software
Job Description
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Scheduling Coordinator / Patient Experience Expert – Gretna, NE
Neighborhood Dental in Gretna, NE is growing, and we’re looking for an amazing addition to our team!
Are you friendly, outgoing, organized, and passionate about helping people? Do you enjoy creating a positive experience for patients while working as part of a supportive team?
We’re looking for a Scheduling Coordinator / Patient Experience Expert who brings a great attitude, excellent customer service skills, and the ability to stay organized in a fast-paced dental office.
The ideal candidate is a team player who is self-motivated, hardworking, eager to learn, and able to confidently juggle multiple priorities. If you can multitask like a ninja while keeping patients feeling welcomed and cared for, we’d love to meet you!
What You’ll Do:
As a key member of our front office team, you’ll help ensure our patients have an exceptional experience from the moment they contact us through their visit and follow-up.
Your responsibilities could include:
Managing and coordinating multiple provider schedules in a busy dental office
Providing friendly, professional, and outstanding customer service to every patient
Creating a welcoming and positive environment for patients and team members
Monitoring the daily schedule to help providers meet their goals
Ensuring the team follows established patient follow-up procedures
Answering incoming calls and helping patients with their needs
Making outgoing calls, emails, and text messages regarding appointments
Scheduling checkups, dental treatment, and follow-up appointments
Monitoring and responding to office voicemails, emails, and text messages
Responding to online appointment requests and social media inquiries
Confirming patient appointments
Verifying pre-medications when needed
Checking patients in and out
Collecting and accurately entering patient payments
Keeping patient records current, including contact information and insurance
Scanning identification, insurance cards, and required paperwork
Helping patients schedule appointments with specialists when needed
Creating and submitting accurate dental insurance claims
Verifying dental insurance benefits and updating insurance plan information
Maintaining accurate reports and completing data entry
Following HIPAA requirements and maintaining patient confidentiality
Helping train and encourage new team members
Working with other team members to continually improve the patient experience and office processes
Participating in regularly scheduled department meetings
Keeping patient common areas clean, organized, and welcoming
What We’re Looking For:
Required or preferred experience includes:
At least 1 year of dental front office experience
At least 2 years of customer service experience
Experience working in a healthcare-related environment is a plus
Comfortable managing multi-line phone systems
Knowledge of dental terminology
Experience with Dentrix Ascend is preferred
Strong communication and organizational skills
Ability to multitask and prioritize in a busy environment
Positive attitude and professional demeanor
Dependable, hardworking, and willing to learn
A genuine desire to help patients
Ability to work effectively as part of a team
Why Join Neighborhood Dental?
We believe our team members deserve to be supported and appreciated. Our benefits include:
$22.00–$26.00 per hour, depending on experience
401(k) with employer match
FREE dental coverage
UMR health insurance
Paid Time Off (PTO)
Paid holidays off
Vision insurance options
Uniform reimbursement
Aflac options
Full-time and part-time opportunities available
Schedule
Full-Time:
Monday–Thursday: 8:00 AM–5:00 PM
Friday: 8:00 AM–2:00 PM
Location: Neighborhood Dental – Gretna, NE
Part-time candidates will also be considered.
A Few Questions for Applicants
As part of the application process, you’ll be asked:
How many years of customer service experience do you have in a healthcare-related field?
How many years of dental experience do you have?
What is the highest level of education you have completed?
Are you willing to undergo a background check in accordance with applicable local laws and regulations?
Ready to Join Our Team?
If you’re organized, personable, dependable, and passionate about creating a great patient experience, we’d love to hear from you!
Come be part of a team that works together, supports one another, and makes a difference in the lives of our patients every day!
#hc267857
Scheduling Coordinator / Patient Experience Expert – Gretna, NE
Neighborhood Dental in Gretna, NE is growing, and we’re looking for an amazing addition to our team!
Are you friendly, outgoing, organized, and passionate about helping people? Do you enjoy creating a positive experience for patients while working as part of a supportive team?
We’re looking for a Scheduling Coordinator / Patient Experience Expert who brings a great attitude, excellent customer service skills, and the ability to stay organized in a fast-paced dental office.
The ideal candidate is a team player who is self-motivated, hardworking, eager to learn, and able to confidently juggle multiple priorities. If you can multitask like a ninja while keeping patients feeling welcomed and cared for, we’d love to meet you!
What You’ll Do:
As a key member of our front office team, you’ll help ensure our patients have an exceptional experience from the moment they contact us through their visit and follow-up.
Your responsibilities could include:
Managing and coordinating multiple provider schedules in a busy dental office
Providing friendly, professional, and outstanding customer service to every patient
Creating a welcoming and positive environment for patients and team members
Monitoring the daily schedule to help providers meet their goals
Ensuring the team follows established patient follow-up procedures
Answering incoming calls and helping patients with their needs
Making outgoing calls, emails, and text messages regarding appointments
Scheduling checkups, dental treatment, and follow-up appointments
Monitoring and responding to office voicemails, emails, and text messages
Responding to online appointment requests and social media inquiries
Confirming patient appointments
Verifying pre-medications when needed
Checking patients in and out
Collecting and accurately entering patient payments
Keeping patient records current, including contact information and insurance
Scanning identification, insurance cards, and required paperwork
Helping patients schedule appointments with specialists when needed
Creating and submitting accurate dental insurance claims
Verifying dental insurance benefits and updating insurance plan information
Maintaining accurate reports and completing data entry
Following HIPAA requirements and maintaining patient confidentiality
Helping train and encourage new team members
Working with other team members to continually improve the patient experience and office processes
Participating in regularly scheduled department meetings
Keeping patient common areas clean, organized, and welcoming
What We’re Looking For:
Required or preferred experience includes:
At least 1 year of dental front office experience
At least 2 years of customer service experience
Experience working in a healthcare-related environment is a plus
Comfortable managing multi-line phone systems
Knowledge of dental terminology
Experience with Dentrix Ascend is preferred
Strong communication and organizational skills
Ability to multitask and prioritize in a busy environment
Positive attitude and professional demeanor
Dependable, hardworking, and willing to learn
A genuine desire to help patients
Ability to work effectively as part of a team
Why Join Neighborhood Dental?
We believe our team members deserve to be supported and appreciated. Our benefits include:
$22.00–$26.00 per hour, depending on experience
401(k) with employer match
FREE dental coverage
UMR health insurance
Paid Time Off (PTO)
Paid holidays off
Vision insurance options
Uniform reimbursement
Aflac options
Full-time and part-time opportunities available
Schedule
Full-Time:
Monday–Thursday: 8:00 AM–5:00 PM
Friday: 8:00 AM–2:00 PM
Location: Neighborhood Dental – Gretna, NE
Part-time candidates will also be considered.
A Few Questions for Applicants
As part of the application process, you’ll be asked:
How many years of customer service experience do you have in a healthcare-related field?
How many years of dental experience do you have?
What is the highest level of education you have completed?
Are you willing to undergo a background check in accordance with applicable local laws and regulations?
Ready to Join Our Team?
If you’re organized, personable, dependable, and passionate about creating a great patient experience, we’d love to hear from you!
Come be part of a team that works together, supports one another, and makes a difference in the lives of our patients every day!
#hc267857
About Neighborhood Dental
Neighborhood Dental strives to provide exceptional dental care and patient experiences by utilizing innovative technology to deliver the highest quality results. They focus on saving patients pain, time, and money through their mantra of Dentistry Without Delay.