Dental Scheduling Coordinator

Poplar Family Dentistry is looking for a friendly, organized, and dependable Dental Scheduling Coordinator to join our team. This position plays an important role in creating a smooth experience for our patients and keeping the daily schedule organized and productive.

We are looking for someone who communicates warmly, pays close attention to details, and takes ownership of tasks from beginning to completion. The ideal candidate remains calm when the office is busy and enjoys helping both patients and coworkers.

Responsibilities
Answer phone calls and assist patients in a professional and welcoming manner
Schedule, confirm, reschedule, and cancel appointments accurately
Maintain a productive schedule while allowing appropriate time for each procedure
Fill openings by contacting patients from the waitlist, recall list, and unscheduled treatment list
Help patients understand appointment expectations and office policies
Monitor the schedule throughout the day and communicate changes promptly
Coordinate with the dentist, hygienists, assistants, and front office team
Update patient information and document communication accurately
Follow up on incomplete scheduling tasks and patient requests
Complete assigned responsibilities without leaving unresolved tasks for the next day
Protect patient privacy and follow HIPAA requirements
What We Are Looking For
Dependable, punctual, and consistent attendance
Honest, accountable, and able to take ownership of mistakes
Strong organization and attention to detail
Excellent phone and customer service skills
Ability to multitask without losing accuracy
Comfortable communicating with different personalities
Team-oriented and willing to assist where needed
Dental scheduling or dental front office experience is preferred
Experience with Open Dental and Weave is helpful but not required
Pay: From $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
On-the-job training
Paid time off
Retirement plan
Work Location: In person