Dental Scheduling Coordinator I Insurance Verification & Patient Support

Join a Growing Dental Team That Puts Patients First
Lee Dental Centers is seeking a friendly, organized, and patient-focused Dental Scheduling Coordinator to join our team. This position plays a critical role in helping patients receive timely dental care by managing schedules, coordinating appointments, verifying insurance information, and supporting multiple dental office locations.

If you enjoy helping people, thrive in a fast-paced environment, have excellent communication skills, and are passionate about delivering outstanding customer service, we'd love to hear from you.

Why Join Lee Dental Centers?

At Lee Dental Centers, we are committed to building lasting relationships and partnering with patients to achieve optimal dental health. Our team members are supported through ongoing growth opportunities, collaborative teamwork, and a culture focused on serving others with a positive attitude and excellence.

What You'll Do
Answer incoming calls for multiple dental office locations
Schedule patient appointments and manage appointment requests
Proactively identify and fill open appointment slots and cancellations
Assist with appointment rescheduling and schedule optimization
Monitor and improve schedule efficiency across assigned practices
Send appointment reminders and recall communications
Verify insurance benefits using online payer portals
Document insurance verifications within patient records
Assist patients with questions regarding dental insurance coverage
Research benefits, limitations, missing tooth clauses, treatment frequencies, and other plan details
Communicate regularly with office teams regarding patient scheduling and treatment coordination
Support walk-in appointments, same-day scheduling opportunities, and insurance updates
Qualifications / Preferred Experience
Dental scheduling experience
Dental insurance verification experience
Dental office front desk experience
Patient service or customer service experience
Multi-line phone experience
Experience working in a fast-paced healthcare environment
Skills & Abilities
Outstanding phone and communication skills
Strong organizational and time-management abilities
Ability to multitask and prioritize effectively
Strong attention to detail
Comfort working with dental software and online insurance portals
Positive attitude and team-first mindset
Ability to work independently while supporting multiple locations
Ideal Candidates are:
Patient-centered and compassionate
Detail-oriented and highly organized
Comfortable communicating with patients, insurance companies, and office teams
Proactive in solving scheduling challenges
Motivated by helping practices operate efficiently and providing exceptional patient experiences
Benefits
Competitive pay
Medical, dental, and vision benefits
Paid time off
Paid holidays
Retirement plan with company match
Career growth opportunities
Supportive team culture
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance
Work Location: In person