Dental Scheduling Coordinator

Our office is looking to add a skilled dental receptionist/scheduling coordinator to our team. In this role, you will serve as the chief point of contact for our patients. This means that having an upbeat attitude and professional demeanor are essential. You’ll greet patients and communicate with patients via phone calls, emails, or texts to ensure their needs are being met.

You will also help our office operate more effectively. This will include completing tasks like scheduling and canceling patient appointments, communicating with insurance providers to verify eligibility and benefits, prepare and discuss treatment plan and estimates with patients as needed, refilling office supplies, and filing documents, as well as other duties assigned by the doctor and/or office manager. If you believe that you have the qualifications needed to excel in this role, we’d love to hear from you. You can send us your resume to start the application process.

Dental Receptionist Responsibilities:
Greet patients who enter the office warmly
Schedule, cancel, and reschedule patient appointments as needed
Assist patients in filling out required forms
Gather and Enter all patient information in to practice management software
Collect payment from patients
Verify insurance eligibility and benefit coverage
Prepare & discuss treatment plan/estimates with patients as needed
Review and follow up on the following reports: Recall, Unscheduled Treatment, Missed and Cancelled appointments (maintaining a productive schedule is a top priority)
Maintain office inventory
Perform office duties such as document filing, scanning, and copying
Communicate with Specialty offices
Requirements:
Knowledge of dental procedures, terminology, and ADA codes. Must have prior dental experience
Basic computer literacy is a must, Dentrix a plus
Superior customer service skills
Excellent interpersonal skills
Positive attitude and professional appearance
Proficiency or ability to learn dental practice management software such as Dentrix
Motivated Self Starter with the ability to multi-task with accuracy
Strong work ethic and Reliability, a Professional Team Player Attitude is required
Excellent communication skills are a must, bilingual a plus but not required
CPR certificate is required
We are a PPO dental office with one doctor committed to providing quality dental care to all patients. The ideal candidate must also be committed to providing quality care. Please submit your resume along with a copy of any licenses and certificates. Please, Serious Inquires only, .

Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
401(k)
Paid time off
Education:
High school or equivalent (Required)
Experience:
Dental receptionist: 3 years (Required)
Language:
English (Required)
Spanish (Preferred)
License/Certification:
CPR Certification (Preferred)
Work Location: In person