full-time 14 days ago
Dental Scheduling Coordinator
Care Esthetics of Delaware
Newark, DE 19702
20 - 24/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
About Us
The Center for Airway & Facial Development is a team of specialized providers focused on finding and treating the root cause of airway, breathing, and sleep problems by intervening as early as possible. Our office is primarily pediatric, and we help infants, children, teens, and adults breathe, sleep, grow, develop, and thrive. Our patients and families tell us they feel welcomed, informed, and cared for from the moment they walk in, and that is the standard we hold ourselves to every day.
The Role
As our Scheduling Coordinator, you are the first face and voice our patients and families meet. We are looking for someone who wants to be patient-facing and is passionate about delivering an exceptional patient experience. Going above and beyond for our patients and our team is our standard, not the exception. You will keep our schedule running smoothly while making every child and parent feel comfortable, heard, and confident in their care.
Key Responsibilities
Patient Experience and Front Desk
Greet patients and families warmly and professionally
Answer phone calls and respond to inquiries from patients and referring offices
Explain our services, insurance, and office policies with patience and clarity
Appointment Scheduling
Schedule and confirm appointments to make the best use of our providers' time
Manage the appointment book and adjust for emergencies and schedule changes
Coordinate patient follow-up appointments
Insurance and Financial
Verify insurance coverage and benefits
Explain insurance options and payment plans to patients
Process and submit insurance claims
Handle billing and financial transactions accurately
Administration
Create and maintain patient charts and records in our practice software
Keep patient information current
Keep the front desk area clean and organized
Teamwork
Collaborate with our clinical team to keep patient flow smooth
Relay important patient information to clinical staff
Communicate openly with teammates to resolve scheduling and patient concerns
Qualifications
Required
High school diploma or equivalent
Excellent interpersonal skills and a genuine desire to work face to face with patients and families
Strong organizational and multitasking abilities
Attention to detail, with the ability to maintain confidentiality and HIPAA compliance
Preferred
Orthodontic or dental assisting background
Previous administrative experience in a dental office
Experience with Dolphin practice management software
Customer service experience
Knowledge of dental terminology and insurance processes
What You Bring
You are warm, patient, and dependable. You enjoy working with children and their parents, you take pride in making people feel cared for, and you are happy to step up for your team when it matters.
Pay: $20.00 - $24.00 per hour
Expected hours: 24.0 – 29.0 per week
Work Location: In person
The Center for Airway & Facial Development is a team of specialized providers focused on finding and treating the root cause of airway, breathing, and sleep problems by intervening as early as possible. Our office is primarily pediatric, and we help infants, children, teens, and adults breathe, sleep, grow, develop, and thrive. Our patients and families tell us they feel welcomed, informed, and cared for from the moment they walk in, and that is the standard we hold ourselves to every day.
The Role
As our Scheduling Coordinator, you are the first face and voice our patients and families meet. We are looking for someone who wants to be patient-facing and is passionate about delivering an exceptional patient experience. Going above and beyond for our patients and our team is our standard, not the exception. You will keep our schedule running smoothly while making every child and parent feel comfortable, heard, and confident in their care.
Key Responsibilities
Patient Experience and Front Desk
Greet patients and families warmly and professionally
Answer phone calls and respond to inquiries from patients and referring offices
Explain our services, insurance, and office policies with patience and clarity
Appointment Scheduling
Schedule and confirm appointments to make the best use of our providers' time
Manage the appointment book and adjust for emergencies and schedule changes
Coordinate patient follow-up appointments
Insurance and Financial
Verify insurance coverage and benefits
Explain insurance options and payment plans to patients
Process and submit insurance claims
Handle billing and financial transactions accurately
Administration
Create and maintain patient charts and records in our practice software
Keep patient information current
Keep the front desk area clean and organized
Teamwork
Collaborate with our clinical team to keep patient flow smooth
Relay important patient information to clinical staff
Communicate openly with teammates to resolve scheduling and patient concerns
Qualifications
Required
High school diploma or equivalent
Excellent interpersonal skills and a genuine desire to work face to face with patients and families
Strong organizational and multitasking abilities
Attention to detail, with the ability to maintain confidentiality and HIPAA compliance
Preferred
Orthodontic or dental assisting background
Previous administrative experience in a dental office
Experience with Dolphin practice management software
Customer service experience
Knowledge of dental terminology and insurance processes
What You Bring
You are warm, patient, and dependable. You enjoy working with children and their parents, you take pride in making people feel cared for, and you are happy to step up for your team when it matters.
Pay: $20.00 - $24.00 per hour
Expected hours: 24.0 – 29.0 per week
Work Location: In person
Requirements
• High school diploma or GED
• Administrative experience
• Experience working with children
• Teamwork
• Attention to detail
• Administrative experience
• Experience working with children
• Teamwork
• Attention to detail
About Care Esthetics of Delaware
Care Esthetics Delaware is a regenerative aesthetics practice in Newark, DE, focused on providing natural-looking results using cutting-edge, all-natural regenerative esthetic treatments. Their mission is to enhance beauty and restore confidence through comprehensive aesthetic services that prioritize honesty, health, and realism.