Dental Scheduling Coordinator

We are looking for a top-tier personality team member to join our growing 5-star dental team. Professional, friendly customer service delivered in a courteous manner is the number one requirement for the opportunity.

Daily tasks include:
Acquiring necessary dental records and documents via telephone, email, fax and all other forms of communication with other office locations/personnel.

Answering multi-line telephone system
Scheduling patients for appointments and re-call appointments in an efficient and productive manner.

Providing outstanding customer service, maintaining positive relationships, and acting as a resource for everything related to office operations.

Encourage patient referrals.

Maintaining accounts receivable records and placing necessary collection calls to patients and insurance companies.

Receiving payments from patients for services rendered and preparing bank deposits daily.

Checking in and checking out patients
All other duties as assigned.

Skills Required:
Exceptional interpersonal skills.

Willingness to adapt to/with change; be coachable
Ability to work with interruptions and manage competing priorities.

Exceptional verbal and non-verbal communication skills.

Computer skills.

Strong problem solving and presentation skills.

Leadership skills (i.e. professionalism, discretion, integrity, honesty, and dedication).

Ability to interpret data and use the information to create tactics for improving operational efficiency.

Willingness to learn.

Job Types: Full-time, Part-time
Pay: $18.00 - $24.00 per hour
Expected hours: 20 – 30 per week
Benefits:
401(k)
401(k) matching
Paid time off
Schedule:
Day shift
Monday to Friday
Application Question(s):
If we charge $80 for a cleaning, the patient has insurance with 100% coverage, and the write-off is $10, how much do we expect from insurance, and how much does the patient pay? Write the answer in the subject line.

Experience:
Dental Office: 2 years (Preferred)
dental billing: 1 year (Preferred)
Job Types: Full-time, Part-time
Pay: $18.00 - $24.00 per hour
Benefits:
401(k) matching
Employee discount
Paid time off
Experience:
Customer service: 1 year (Required)
Computer skills: 1 year (Preferred)
Dental office: 1 year (Preferred)
Ability to Commute:
Shelby Twp, MI 48316 (Required)
Ability to Relocate:
Shelby Twp, MI 48316: Relocate before starting work (Required)
Work Location: In person