Dental Secretary/Front Desk Coordinator

We are a successful and modern Cosmetic Dental Center located in Westmount, Qc. We are patient focused. We value professionalism, compassion and excellence in patient care.

Position Overview
We are seeking a friendly, organized and detail-oriented Front Desk Coordinator to join our winning team. The Front Desk Coordinator should be tech-savvy to deliver an exceptional patient experience while ensuring smooth day-to-day operations.

We are heavily reliant on modern office systems, so the ability to navigate computers, digital scheduling, and various portals efficiently is important.

Key Responsibilities
Patient Management: Greet patients warmly and provide a welcoming environment. Assist patients with completing medical forms. Manage check-in/out, and handle phones, emails, and faxes. Schedule patient appointments efficiently. Maintain accurate patient accounts and records.

Advanced Administration: Use MaxiDent and office software to manage patient files, input clinical notes, and coordinate treatment schedules.

Billing & Insurance: Submit electronic insurance claims, process payments, and prepare treatment estimates. Efficiently handle financing documents.

Qualifications & Requirements
Tech-Savvy & Computer Skills: Computer proficiency. Comfortable recording data in various CRM portals like Pipedrive. Experience with Maxident is an asset.

Language: Bilingual (French and English)
Experience: Minimum of 1–2 years of experience in a dental administrative role.

The ideal candidate will have excellent multitasking abilities, an empathetic approach to patient care, and a proactive, problem-solving mindset.

How to Apply
Ready to advance your career in a supportive, team-oriented, and growing clinic? Please submit your resume and cover letter.

Pay: $26.00-$28.00 per hour
Benefits:
Dental care
Paid time off
Work Location: In person