Practice location
full-time 21 days ago

Dental Treatment Coordinator

First Avenue Dental

106 N 1st Ave, Knightdale, NC 27545
Up to 24/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Overview
Love helping people? We want to meet you at First Avenue Dental!

First Avenue Dental is looking for a fun, confident dental treatment coordinator who can connect with patients, present treatment plans, and help patients move forward with the care they need.

Responsibilities
Act as the liaison between patients, dental providers, and insurance companies to coordinate treatment plans and financial arrangements.

Schedule patient appointments efficiently
Verify patient insurance coverage, explain treatment costs, and assist with financial arrangements to promote transparency and patient satisfaction.

Maintain accurate electronic health records (EHR) by documenting treatment details, patient communications.

Communicate clearly with patients via phone and in person to answer questions, provide pre-treatment instructions, and follow up on care plans.

Support the dental team by managing administrative tasks such as processing payments, preparing paperwork, and maintaining office supplies.

Ensure compliance with health regulation policies and uphold patient confidentiality at all times.

Requirements
Previous experience in a dental office setting is highly preferred
Strong customer service skills with the ability to communicate effectively with diverse patients and team members.

Experience using patient management software, EMR/EHR systems, or similar electronic health records platforms.

Understanding of dental terminology and dental insurance processes to accurately support treatment planning.

Excellent organizational skills with the ability to handle multiple tasks efficiently while maintaining attention to detail.

Ability to maintain patient confidentiality rigorously and adhere to all relevant legal requirements.

This role is perfect for motivated individuals eager to contribute to a positive patient experience. Join us in making a difference—where energetic support meets professional excellence!

Pay: Up to $24.00 per hour
Work Location: In person

Requirements

• Dental terminology
• Records management
• Medical administrative support
• Organizational skills
• Attention to detail

About First Avenue Dental

First Avenue Dental in Knightdale, NC offers modern care with genuine comfort. Their dental team combines advanced technology with a warm, welcoming environment to provide personalized care for every patient. From routine cleanings to advanced treatments, they aim to make every visit comfortable and efficient.