Dental Treatment Coordinator

We are a well-respected, high-quality periodontal practice seeking an experienced, detail-oriented, and patient-focused Front Desk Receptionist / Treatment Coordinator to join our dynamic team. If you have a passion for excellent patient care and dental experience, we would love to hear from you.

Key Responsibilities
Manage front desk operations, including answering phones, greeting patients, and confirming appointments
Enter and maintain accurate patient information in office systems
Coordinate scheduling and ensure an efficient daily flow
Process records requests and releases
Present treatment plans, collect payments, and follow up on outstanding balances
Assist with basic dental accounting and office supply management
Help maintain smooth patient flow and an exceptional patient experience
Build and maintain strong relationships with referring offices while expanding the referral network
Support marketing efforts to grow the practice
Prepare letters and updates to referring doctors regarding patient treatment
Required Skills
Strong communication skills with a friendly, polished, and professional demeanor
Dental insurance knowledge and basic understanding of periodontal procedures
Excellent customer service and relationship-building skills
Detail-oriented with strong organizational and multitasking abilities
Strong mathematical and problem-solving skills
Comfortable with computer systems and eager to learn new software
Prior dental office experience preferred
Positive attitude and team-oriented mindset
Helping patients obtain loans with third party financing companies (Care Credit, Lending Club, Cherry Financing, Sunbit, Alphaeon)
Benefits
Paid vacation, sick leave, and holidays
Health insurance
401(k) with company matching
Monthly performance bonuses
Flexible scheduling options
Schedule
Monday / Tuesday: 9/10 AM – Close (1-hour unpaid lunch)
Wednesday: 9:00 AM – 5:00/6:00 PM (1-hour unpaid lunch)
Thursday: 9:00 AM – 5:00/6:00 PM (1-hour unpaid lunch)
Friday: 9:00 AM – 4:00 PM (1-hour unpaid lunch)
We are looking for someone who takes pride in their work, thrives in a fast-paced environment, and wants to grow with a successful specialty practice.

Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Free parking
Health insurance
Paid sick time
Paid time off
Ability to Commute:
Nutley, NJ 07110 (Required)
Ability to Relocate:
Nutley, NJ 07110: Relocate before starting work (Required)
Work Location: In person