Dental Treatment Coordinator

We are looking for a highly professional, dependable treatment coordinator who will work alongside our office manager to act as the liaison between patients and our doctors. You’ll ensure exceptional customer service and lift administrative tasks off the dentist’s shoulders. You will oversee a team of schedulers. Thus, managerial skills are a must. You need to be well-organized with great attention to detail. You should be able to follow instructions and respect dental office regulations. You should be familiar with the dental field with previous work experience and/or training. Dental assistants or hygienists are welcome to apply. Salary will be based on experience and credentialing.

Responsibilities
Welcome/greet patients in the dental office
Manage and schedule appointments
Assist with patient accounts (explain benefits, communicate insurance concerns, manage insurance disputes)
Research insurance to help better serve our patients
Verify the patient’s insurance benefits
Enter data using dental practice management software (Eaglesoft by Patterson)
Excell in insurance billing and accounts receivable
Collect payments
Process insurance payments and refunds
Monitor weekly, monthly and quarterly reports to confirm payment from clients and insurance companies
Skills
Proven experience as a receptionist, insurance/treatment coordinator, and/or office manager
Experience with accounts receivable
Desire to make this position a career
Good computer skills
Excellent communication and people skills
Attention to detail
Well-organized and reliable
Previous dental/medical office experience (preferred)
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
401(k)
Employee discount
Paid time off
Experience:
Customer service: 1 year (Required)
Dental office: 1 year (Required)
Work Location: In person