Dental Treatment Coordinator

As a Dental Treatment Coordinator, do you have the support to provide the best patient experience possible OR, is something missing?

We are a thriving private practice that understands every patient and their oral health needs are unique which is why we design a personalized treatment plan for overall health. Our team takes pride in helping our community be healthier, feel better, and smile with confidence. We serve outside the practice as well as every year we donate a portion of our proceeds back to the community or to charity.

We are seeking a highly organized and detail-oriented Treatment Coordinator to join our team. As a Treatment Coordinator, you will play a crucial role in ensuring patients are moving forward with care and getting healthy. Direct experience in gaining dental case acceptance through patient education is required.

What you’ll do as a Treatment Coordinator:
Schedule patients effectively and be responsible for maintaining a full, productive schedule that maximizes patient care. Scheduling optimization will be for active as well as inactive patients
Verify insurance benefits and provide clear explanations of coverage, out-of-pocket costs, and payment options
Present treatment plans to patients to help them understand the importance of their oral health
Ensure treatment plans are accurate in the system
Manage a productive schedule and schedule future appointments
Coordinate with labs to ensure case completion prior to patient appointments
Create a warm and inviting atmosphere for every patient by being friendly helpful at all times
Work collaboratively with the team to ensure the office runs smoothly and every patient receives outstanding care
What you’ll bring:
Minimum of 3 years experience presenting treatment plans to patients along with knowledge of dental terminology and procedures or 3 years of dental background as front office team member or dental assistant with front office knowledge
Proficiency with dental practice management software, experience with Open Dental preferred
Ability to present treatment plans with empathy, confidence and professionalism
Excellent and positive communication skills with both the team and patients, bilingual
Strong organizational skills and the ability to multitask in a fast-paced environment
Self-starter that takes initiative when something needs to be completed
Stable work history demonstrated on your resume
Benefits:
As a valued team member, benefits for full-time Treatment Coordinators include:
Competitive compensation
Bonus opportunities
Dental discounts for employees and immediate family
Pay: $25.00 - $29.00 per hour
Expected hours: 32.0 per week
Work Location: In person