full-time 11 days ago

Dental Treatment Coordinator

Mission Grove Dentistry

473 Ste A East Alessandro Boulevard, Riverside, CA 92508
23 - 25/hr

About the Practice

N/A Team Members
Dentrix Software

Job Description

Job Summary
We are seeking a proactive and detail-oriented Dental Treatment Coordinator to join our dynamic dental team. In this vital role, you will serve as the primary point of contact for patients, guiding them through their treatment plans and ensuring a smooth, positive experience from initial consultation to post-treatment follow-up. Your energetic approach and excellent communication skills will help foster patient trust, promote treatment acceptance, and support the overall efficiency of our practice. This paid position offers an exciting opportunity to make a meaningful impact on patients’ oral health journeys while working in a collaborative environment.

Duties
Greet patients warmly and manage all aspects of patient check-in and check-out processes with enthusiasm and professionalism
Explain treatment options clearly, answer patient questions, and address concerns to facilitate informed decision-making
Coordinate appointments, follow-up visits, and treatment schedules using patient management software and Electronic Health Records (EHR) systems
Verify insurance coverage, process claims, and communicate benefits to patients while maintaining compliance with health regulation policies
Collaborate with dental team members to ensure accurate documentation of medical history, treatment plans, and billing information
Maintain patient confidentiality rigorously in accordance with privacy laws and office policies
Assist in collecting payments, explaining financial arrangements, and supporting insurance-related administrative tasks
Requirements
Proven experience in a medical or dental office setting with strong administrative support skills
Proficiency in Microsoft Office applications such as Word and Excel for documentation and communication purposes
Knowledge of health regulation policies related to patient privacy (e.g., HIPAA compliance) and insurance procedures
Familiarity with patient management software, Electronic Medical Records (EMR), or Electronic Health Records (EHR) systems for accurate record-keeping
Exceptional customer service skills with the ability to communicate effectively via phone and in person
Understanding of medical terminology relevant to dental care and treatments
Ability to type quickly and accurately while managing multiple tasks efficiently
Strong organizational skills with attention to detail in maintaining accurate records and managing schedules
Join us as a Dental Treatment Coordinator and be part of a passionate team dedicated to delivering exceptional patient care. Your energy, expertise, and commitment will help transform smiles while supporting the operational excellence of our practice. This is a paid opportunity designed for motivated professionals eager to grow their career in a rewarding healthcare environment.

Pay: $23.00 - $25.00 per hour
Benefits:
401(k)
Paid time off
Work Location: In person