full-time 15 days ago
Dental Treatment Coordinator
Family Dental Home/Your Downtown Dentistry
Casselberry, FL 32707
From 23/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Patient Care Coordinator (Receptionist & Treatment Coordinator)
Family Dental Home | Orlando, FL
Schedule: Monday - Friday | 8:30 AM – 5:30 PM
Minimum 3 Years Dental Treatment Coordinator Experience Required
About Family Dental Home
Family Dental Home is a growing, patient-centered dental practice serving children and adults throughout Central Florida.
Every team member plays an important role in helping patients achieve healthier smiles while contributing to a positive, supportive, and high-performing work environment.
We are looking for a highly organized, energetic, and relationship-focused team member who thrives in both patient service and treatment coordination.
Our Core Values
Honesty
We communicate openly, honestly, and with integrity.
Learning
We continuously learn, improve, and share knowledge.
Trust & Compassion
We build lasting relationships through empathy, respect, and service.
Optimism
We approach challenges with positivity, solutions, and a growth mindset.
Position Overview
This role combines the responsibilities of a Dental Receptionist and Treatment Coordinator.
You will serve as one of the primary points of contact for patients while also helping patients understand treatment recommendations, financial options, insurance benefits, and scheduling.
The ideal candidate is confident, personable, detail-oriented, and capable of building trust with patients while helping them move forward with the care they need.
Key Responsibilities:
Treatment Coordination
Review treatment plans with patients
Explain treatment recommendations in clear, patient-friendly language
Verify and explain insurance benefits
Discuss financial arrangements and payment options
Present treatment plans and assist patients in moving forward with recommended care
Follow up on unscheduled treatment
Track treatment acceptance opportunities
Coordinate referrals and specialty care when needed
Administrative & Performance Responsibilities
Maintain accurate documentation in practice management software
Monitor treatment acceptance opportunities
Report key metrics and performance indicators
Support office goals through proactive communication and follow-through
Identify opportunities to improve patient experience and office efficiency
Front Desk & Patient Experience
Answer incoming patient calls with professionalism and warmth
Schedule and confirm appointments
Greet and check patients in and out
Manage patient communication via phone, text, and email
Handle patient questions regarding appointments, paperwork, insurance, and office policies
Maintain accurate patient records and documentation
Support daily office flow and patient experience
Qualifications Required
Minimum 3 years of Dental Treatment Coordinator experience
Fluent in English and Spanish
Strong understanding of dental insurance and treatment planning
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Comfortable discussing treatment, insurance, and financial arrangements
Professional appearance and demeanor
Reliable attendance and punctuality
Intermediate computer skills
Preferred Traits
Positive attitude
Self-starter mentality
Strong problem-solving skills
Relationship builder
Goal-oriented and results-driven
High level of accountability
Ability to remain calm and professional in a fast-paced environment
Why Join Our Team?
Supportive and positive culture
Opportunity to make a meaningful impact on patients' lives
Growth-oriented environment
Opportunity to help patients receive the care they need while building lasting relationships
Interested?
Please apply through Indeed only. Please do not call the office regarding your application.
Only candidates meeting the minimum qualifications of:
3+ years Dental Treatment Coordinator experience
will be considered.
Work Location: In Person
Pay: From $23.00 per hour
Benefits:
401(k) matching
Dental insurance
Paid time off
Experience:
Treatment Coordinator: 3 years (Required)
Language:
Conversational Spanish (Required)
Fluent English (Required)
Work Location: In person
Family Dental Home | Orlando, FL
Schedule: Monday - Friday | 8:30 AM – 5:30 PM
Minimum 3 Years Dental Treatment Coordinator Experience Required
About Family Dental Home
Family Dental Home is a growing, patient-centered dental practice serving children and adults throughout Central Florida.
Every team member plays an important role in helping patients achieve healthier smiles while contributing to a positive, supportive, and high-performing work environment.
We are looking for a highly organized, energetic, and relationship-focused team member who thrives in both patient service and treatment coordination.
Our Core Values
Honesty
We communicate openly, honestly, and with integrity.
Learning
We continuously learn, improve, and share knowledge.
Trust & Compassion
We build lasting relationships through empathy, respect, and service.
Optimism
We approach challenges with positivity, solutions, and a growth mindset.
Position Overview
This role combines the responsibilities of a Dental Receptionist and Treatment Coordinator.
You will serve as one of the primary points of contact for patients while also helping patients understand treatment recommendations, financial options, insurance benefits, and scheduling.
The ideal candidate is confident, personable, detail-oriented, and capable of building trust with patients while helping them move forward with the care they need.
Key Responsibilities:
Treatment Coordination
Review treatment plans with patients
Explain treatment recommendations in clear, patient-friendly language
Verify and explain insurance benefits
Discuss financial arrangements and payment options
Present treatment plans and assist patients in moving forward with recommended care
Follow up on unscheduled treatment
Track treatment acceptance opportunities
Coordinate referrals and specialty care when needed
Administrative & Performance Responsibilities
Maintain accurate documentation in practice management software
Monitor treatment acceptance opportunities
Report key metrics and performance indicators
Support office goals through proactive communication and follow-through
Identify opportunities to improve patient experience and office efficiency
Front Desk & Patient Experience
Answer incoming patient calls with professionalism and warmth
Schedule and confirm appointments
Greet and check patients in and out
Manage patient communication via phone, text, and email
Handle patient questions regarding appointments, paperwork, insurance, and office policies
Maintain accurate patient records and documentation
Support daily office flow and patient experience
Qualifications Required
Minimum 3 years of Dental Treatment Coordinator experience
Fluent in English and Spanish
Strong understanding of dental insurance and treatment planning
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Comfortable discussing treatment, insurance, and financial arrangements
Professional appearance and demeanor
Reliable attendance and punctuality
Intermediate computer skills
Preferred Traits
Positive attitude
Self-starter mentality
Strong problem-solving skills
Relationship builder
Goal-oriented and results-driven
High level of accountability
Ability to remain calm and professional in a fast-paced environment
Why Join Our Team?
Supportive and positive culture
Opportunity to make a meaningful impact on patients' lives
Growth-oriented environment
Opportunity to help patients receive the care they need while building lasting relationships
Interested?
Please apply through Indeed only. Please do not call the office regarding your application.
Only candidates meeting the minimum qualifications of:
3+ years Dental Treatment Coordinator experience
will be considered.
Work Location: In Person
Pay: From $23.00 per hour
Benefits:
401(k) matching
Dental insurance
Paid time off
Experience:
Treatment Coordinator: 3 years (Required)
Language:
Conversational Spanish (Required)
Fluent English (Required)
Work Location: In person
Requirements
• Computer operation
• English
• Medical administrative support
• Attention to detail
• Interpersonal skills
• English
• Medical administrative support
• Attention to detail
• Interpersonal skills
About Family Dental Home/Your Downtown Dentistry
Family Dental Home in Casselberry is dedicated to providing personalized and unique oral health care in a relaxed office setting. Committed to patient health and comfort, they offer services ranging from preventative care to cosmetic dentistry. With a focus on staying up-to-date with smile design, they aim to create stress-free experiences for all patients.