full-time 1 month ago
Dental Treatment Coordinator
Po Dental Group
Fairfield, CA 94533
From 20/hr
About the Practice
N/A Team Members
Dentrix Software
Job Description
Experienced Dental Treatment Coordinator
We are seeking an experienced, dependable, and detail-oriented Dental Front Office Treatment Coordinator to join our busy and growing dental practice.
This is not an entry-level position. Candidates must have dental front-office experience and be knowledgeable in insurance verification, benefit breakdowns, patient estimates, treatment presentation, payment collection, and schedule management.
A primary focus of this position is keeping the doctors’ and hygienists’ schedules full and productive. The ideal candidate is proactive, organized, professional, and able to work efficiently in a fast-paced environment.
Responsibilities
Maintain full, organized, and productive doctor and hygiene schedules
Proactively fill cancellations and same-day openings
Contact patients with unscheduled treatment and overdue hygiene appointments
Manage appointment confirmations, continuing care, recall, and patient reactivation
Verify insurance eligibility and obtain complete benefit breakdowns
Accurately document deductibles, annual maximums, frequencies, limitations, and exclusions
Prepare accurate patient estimates based on insurance benefits and office fees
Present treatment plans clearly, confidently, and professionally
Help patients understand recommended treatment, estimated costs, and payment options
Collect and accurately post patient payments to the correct ledger
Review payments, adjustments, balances, estimates, and account notes for accuracy
Check patients in and out and answer incoming calls professionally
Maintain accurate patient, scheduling, insurance, and financial information in Dentrix
Coordinate effectively with doctors, hygienists, assistants, and front-office team members
Assist with other front-office responsibilities as needed
Qualifications
Previous dental front-office experience required
Strong knowledge of dental insurance benefits and breakdowns
Experience preparing estimates and presenting treatment plans
Experience maintaining full doctor and hygiene schedules
Dentrix experience preferred
Exceptional attention to detail, accuracy, and follow-through
Comfortable discussing treatment costs and collecting payments
Strong communication, organization, and problem-solving skills
Ability to multitask, prioritize, and remain composed in a fast-paced environment
Professional Expectations
Arrive on time, prepared, and maintain excellent daily attendance
Demonstrate a strong work ethic and remain productive throughout the day
Maintain a professional, mature, and solutions-oriented attitude
Contribute to a respectful, positive, and cooperative workplace
Communicate concerns directly, respectfully, and through the appropriate channels
Maintain discretion and confidentiality regarding patients, coworkers, and office matters
Take initiative without requiring repeated reminders
Carefully double-check ledger entries, payments, estimates, and patient information
Take accountability, correct errors promptly, and learn from feedback
Work cooperatively and willingly assist team members
Treat patients and coworkers with courtesy and respect
We are looking for someone who takes ownership of the schedule, pays close attention to details, follows through on responsibilities, and contributes to a calm, efficient, and professional work environment.
Pay: From $20.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid sick time
Paid time off
Retirement plan
Vision insurance
People with a criminal record are encouraged to apply
Experience:
Dental treatment coordinator: 1 year (Required)
Schedule management: 1 year (Required)
Ability to Commute:
Fairfield, CA 94533 (Required)
Work Location: In person
We are seeking an experienced, dependable, and detail-oriented Dental Front Office Treatment Coordinator to join our busy and growing dental practice.
This is not an entry-level position. Candidates must have dental front-office experience and be knowledgeable in insurance verification, benefit breakdowns, patient estimates, treatment presentation, payment collection, and schedule management.
A primary focus of this position is keeping the doctors’ and hygienists’ schedules full and productive. The ideal candidate is proactive, organized, professional, and able to work efficiently in a fast-paced environment.
Responsibilities
Maintain full, organized, and productive doctor and hygiene schedules
Proactively fill cancellations and same-day openings
Contact patients with unscheduled treatment and overdue hygiene appointments
Manage appointment confirmations, continuing care, recall, and patient reactivation
Verify insurance eligibility and obtain complete benefit breakdowns
Accurately document deductibles, annual maximums, frequencies, limitations, and exclusions
Prepare accurate patient estimates based on insurance benefits and office fees
Present treatment plans clearly, confidently, and professionally
Help patients understand recommended treatment, estimated costs, and payment options
Collect and accurately post patient payments to the correct ledger
Review payments, adjustments, balances, estimates, and account notes for accuracy
Check patients in and out and answer incoming calls professionally
Maintain accurate patient, scheduling, insurance, and financial information in Dentrix
Coordinate effectively with doctors, hygienists, assistants, and front-office team members
Assist with other front-office responsibilities as needed
Qualifications
Previous dental front-office experience required
Strong knowledge of dental insurance benefits and breakdowns
Experience preparing estimates and presenting treatment plans
Experience maintaining full doctor and hygiene schedules
Dentrix experience preferred
Exceptional attention to detail, accuracy, and follow-through
Comfortable discussing treatment costs and collecting payments
Strong communication, organization, and problem-solving skills
Ability to multitask, prioritize, and remain composed in a fast-paced environment
Professional Expectations
Arrive on time, prepared, and maintain excellent daily attendance
Demonstrate a strong work ethic and remain productive throughout the day
Maintain a professional, mature, and solutions-oriented attitude
Contribute to a respectful, positive, and cooperative workplace
Communicate concerns directly, respectfully, and through the appropriate channels
Maintain discretion and confidentiality regarding patients, coworkers, and office matters
Take initiative without requiring repeated reminders
Carefully double-check ledger entries, payments, estimates, and patient information
Take accountability, correct errors promptly, and learn from feedback
Work cooperatively and willingly assist team members
Treat patients and coworkers with courtesy and respect
We are looking for someone who takes ownership of the schedule, pays close attention to details, follows through on responsibilities, and contributes to a calm, efficient, and professional work environment.
Pay: From $20.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid sick time
Paid time off
Retirement plan
Vision insurance
People with a criminal record are encouraged to apply
Experience:
Dental treatment coordinator: 1 year (Required)
Schedule management: 1 year (Required)
Ability to Commute:
Fairfield, CA 94533 (Required)
Work Location: In person
Position Closed
This job is no longer accepting applications.