Dental Treatment Coordinator/Front Desk Agent

We are a brand-new, state-of-the-art, and rapidly growing dental practice looking for a compassionate, patient-focused treatment coordinator to join our team. The ideal candidate will be hired for full-time employment, as well as opportunities for bonuses and advancement as the practice continues to grow!

Description:

- Greet and check-in patients as they arrive at the dental office

- Schedule and confirm appointments for dental treatments

- Provide information to patients about treatment options, costs, and insurance coverage

- Assist with insurance claims and billing processes

- Maintain accurate patient records and update medical histories

- Coordinate referrals to specialists as needed

- Ensure a smooth flow of patients through the office
Preferred Skills

- Experience working in a dental office or similar healthcare setting

- Proficiency in dental office software systems; familiarity with OpenDental a plus

- Knowledge of medical terminology and dental procedures

- Strong organizational and multitasking skills

- Excellent communication and customer service skills

- Ability to handle confidential information with discretion

- Familiarity with phone systems and ability to handle a high volume of calls
Office hours are Mondays 8am-5pm, Tuesdays 8am-6pm, Wednesdays 8am-5pm, and Thursdays 9am-2pm.

Wage is negotiable.

Come join a fun, upbeat and positive office culture. We look forward to hearing from you!

Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Benefits:
401(k) matching
Employee discount
Free parking
On-the-job training
Opportunities for advancement
Paid time off
Retirement plan
Experience:
Dental Office: 2 years (Required)
Ability to Commute:
Bethlehem, PA 18020 (Required)
Work Location: In person