Dental Treatment Coordinator/Front Desk

Benefits:

401(k) matching

Employee discounts

Flexible schedule

Paid time off

We’re looking for an experienced Treatment Coordinator to join our team. Dental experience is REQUIRED. Experience with Dentrix is a plus, as well as Spanish language proficiency.

Our office is busy, established, and focused on providing excellent care while treating patients with honesty and respect. We see a wide variety of patient needs every day, and our Treatment Coordinator plays a key role in helping patients understand their options while keeping treatment moving smoothly from start to finish.

This role is about much more than presenting treatment plans—it's about building trust with patients, supporting the doctors and clinical team, and helping the entire office work together efficiently.

We’re looking for someone who is confident, organized, and enjoys taking ownership. Someone who naturally steps into a leadership role, communicates well with others, and helps create a positive, team-first environment.

Qualities We’re Looking For

Excellent communication and people skills

Comprehensive understanding of dental treatments, insurance benefits, and financial arrangements

A confident leader who can take initiative without needing constant direction

Works well with different personalities and helps bring people together

Calm under pressure and able to solve problems as they arise

Highly organized with strong attention to detail

Comfortable discussing finances and helping patients make informed decisions

Dependable, accountable, and willing to step in wherever needed

Someone who contributes to a positive culture and leads by example every day

Job Responsibilities

Present treatment plans and answer patient questions

Help with answering phones, check-in, check-out

Review insurance benefits and discuss financial arrangements

Schedule treatment efficiently with doctors and assistants

Follow up with patients who have outstanding treatment

Coordinate larger treatment cases from start to finish

Communicate with patients by phone, text, and email

Help keep schedules productive and treatment moving forward

Help ensure excellent communication between the front office, clinical team, and doctors

We work hard for our patients, we support one another as a team, and we expect everyone to contribute to a positive, respectful workplace. We value professionalism, accountability, and kindness. We look for people who communicate well, take pride in their work, and are always willing to help a teammate when needed.

If you’re someone who naturally takes ownership, enjoys solving problems, and wants to be part of a team that values excellence without unnecessary drama, we’d love to meet you. Please submit your resume along with a few sentences about yourself and why you believe you’d be a great fit for our office.