Dental Treatment Coordinator / Front Desk – Full-Time | (Implant Focus)

Are you a confident communicator with a passion for sales and patient care? Do you thrive in a fast-paced, team-oriented environment? Our growing dental practice is seeking a full-time Treatment Coordinator / Front Desk Receptionist who can skillfully present and close treatment plans — especially for Implant and other restoration cases — while also keeping the front office running smoothly.

Position Overview:
This is a dual-role opportunity for someone who is both a strong treatment plan closer and a professional dental receptionist. If you know how to educate patients, build trust, and guide them to accept care, we want to talk to you.

Key Responsibilities:Treatment Coordination / Sales:
Confidently present and sell treatment plans (especially high-value cases like implants & Invisalign)
Explain procedures, benefits, and financial options in a clear, patient-friendly way
Convert consultations into scheduled treatment by overcoming objections and building rapport
Follow up with patients and track pending cases to completion
Front Desk Receptionist / Admin Support:
Greet and check in patients with professionalism and warmth
Manage check-out, schedule follow-ups, and handle payments
Answer calls and route messages efficiently
Verify insurance, input patient info, and maintain organized records
Keep front desk operations running smoothly and efficiently
Compensation & Benefits:
PTO (Paid Time Off)
Flexible scheduling options
Bonus structure & opportunity for career growth
What We’re Looking For:
Proven sales ability — confident in discussing treatment plans and securing case acceptance
Minimum 1 year experience in a dental office (treatment coordination experience preferred)
Strong knowledge of Implant and Invisalign procedures a big plus
Excellent verbal communication, customer service, and follow-up skills
Organized, dependable, and comfortable in a high-volume setting
Why Join Us?

Work in a modern, supportive, and high-energy practice
Be rewarded for your ability to help patients say “yes” to treatment
Enjoy flexibility, a positive team environment, and career development opportunities
How to Apply:
Please submit your resume along with a brief cover letter or message explaining why you’re a great fit for this position. We look forward to meeting you!

Job Type: Full-time
Pay: $24.00 - $30.00 per hour
Benefits:
Employee discount
On-the-job training
Paid sick time
Paid time off
Experience:
Dental office: 1 year (Required)
Ability to Commute:
Albany, NY 12203 (Required)
Ability to Relocate:
Albany, NY 12203: Relocate before starting work (Required)
Work Location: In person