full-time 21 days ago
Dental Treatment Coordinator / Front Desk – Full-Time
Authentic Smiles
Milford, CT 06460
From 22/hr
About the Practice
N/A Team Members
Dentrix Software
Job Description
We are looking for an experienced, motivated Dental Treatment Coordinator / Front Desk professional to join our team.
This is a key position within our practice. You will be primarily responsible for managing the front desk independently, so we are looking for someone who can multitask, take initiative, solve problems, and take ownership of the position.
Compensation: $22 + /hour based on experience, + bonus incentives based on practice production goals
Schedule:
Monday: Off
Tuesday: 9:00 AM–5:00 PM
Wednesday: 10:00 AM–4:00 PM
Thursday: 9:00 AM–5:00 PM
Friday: 9:00 AM–2:00 PM
Saturday: 9:00 AM–2:00 PM
Responsibilities
Present treatment plans and review financial options with patients
Follow up on unscheduled treatment and help patients move forward with care
Manage the schedule and work to keep the doctor's schedule productive
Answer phones, schedule and confirm appointments
Verify insurance and understand dental benefits
Collect patient balances and discuss financial responsibilities
Check patients in and out
Identify openings in the schedule and actively work to fill them
Maintain excellent patient communication and customer service
Handle multiple priorities and solve problems independently
Who We're Looking For
Previous dental front desk experience required
Treatment planning/treatment coordination experience strongly preferred
Confident discussing treatment costs and financial arrangements
Organized and able to multitask
Proactive and takes initiative without needing constant direction
Dependable with strong follow-through
Strong communication and patient-service skills
Comfortable independently managing the front desk and keeping the day moving
Bilingual (English and Spanish) is a plus
We are looking for someone who takes ownership of their position. The ideal candidate notices what needs attention, works toward solutions, follows through with patients, and understands how important the front office is to the overall success and growth of the practice.
Bonus opportunity: Additional performance-based incentives are available when established practice production goals are achieved.
Pay: From $22.00 per hour
Expected hours: 32.0 – 40.0 per week
Work Location: In person
This is a key position within our practice. You will be primarily responsible for managing the front desk independently, so we are looking for someone who can multitask, take initiative, solve problems, and take ownership of the position.
Compensation: $22 + /hour based on experience, + bonus incentives based on practice production goals
Schedule:
Monday: Off
Tuesday: 9:00 AM–5:00 PM
Wednesday: 10:00 AM–4:00 PM
Thursday: 9:00 AM–5:00 PM
Friday: 9:00 AM–2:00 PM
Saturday: 9:00 AM–2:00 PM
Responsibilities
Present treatment plans and review financial options with patients
Follow up on unscheduled treatment and help patients move forward with care
Manage the schedule and work to keep the doctor's schedule productive
Answer phones, schedule and confirm appointments
Verify insurance and understand dental benefits
Collect patient balances and discuss financial responsibilities
Check patients in and out
Identify openings in the schedule and actively work to fill them
Maintain excellent patient communication and customer service
Handle multiple priorities and solve problems independently
Who We're Looking For
Previous dental front desk experience required
Treatment planning/treatment coordination experience strongly preferred
Confident discussing treatment costs and financial arrangements
Organized and able to multitask
Proactive and takes initiative without needing constant direction
Dependable with strong follow-through
Strong communication and patient-service skills
Comfortable independently managing the front desk and keeping the day moving
Bilingual (English and Spanish) is a plus
We are looking for someone who takes ownership of their position. The ideal candidate notices what needs attention, works toward solutions, follows through with patients, and understands how important the front office is to the overall success and growth of the practice.
Bonus opportunity: Additional performance-based incentives are available when established practice production goals are achieved.
Pay: From $22.00 per hour
Expected hours: 32.0 – 40.0 per week
Work Location: In person
Requirements
• Dental receptionist
• Handling patient inquiries
• In-person patient registration
• Phone call management
• Patient collections management
• Handling patient inquiries
• In-person patient registration
• Phone call management
• Patient collections management
About Authentic Smiles
Authentic Smiles is a family-oriented dental practice located in Milford, CT. We focus on providing high-quality dental care in a comfortable and caring environment.