Dental Treatment Coordinator/Front Desk

Treatment Coordinator / Front Office Team Member
Join a supportive, family-owned dental practice where your work is valued and your team feels like a team.

We are a well-established, family-owned private dental practice in Hamilton Square, NJ looking for an experienced, patient-focused Treatment Coordinator / Front Office Team Member to join our growing team.

We take pride in creating an environment that is positive, supportive, and team-oriented. We believe in helping each other, treating our patients like family, and giving our team members the tools and support they need to succeed. We are looking for someone who wants more than just a job, someone who wants to become an important part of our practice and grow with us.

The ideal candidate is energetic, organized, confident, and genuinely enjoys connecting with patients. You'll play an important role in helping patients understand their treatment, navigate their insurance and financial options, and feel comfortable moving forward with the care they need.

What You'll Do
Present and explain treatment plans clearly, confidently, and compassionately
Build relationships with patients and help them feel comfortable moving forward with recommended care
Provide insurance estimates and discuss financial and payment options
Submit and follow up on insurance pre-authorizations
Communicate with insurance companies regarding benefits and claims
Check patients in and out while creating a warm, welcoming experience
Schedule appointments and help maintain an efficient patient flow
Answer incoming calls and help convert new patient inquiries into scheduled appointments
Confirm appointments and maintain an organized schedule
Maintain accurate patient information and documentation in Dentrix
Work closely with our doctors, clinical team, and fellow front office team members
Step in and support teammates when needed — we believe everyone works together
What We're Looking For
2+ years of dental office experience — Required
Dentrix experience — Required
Strong understanding of dental insurance, benefits, and treatment planning
Excellent communication and interpersonal skills
Comfortable discussing treatment costs and financial options with patients
Ability to build trust and guide patients through treatment decisions without making them feel pressured
Positive, energetic, and professional attitude
Strong organizational skills and attention to detail
Excellent phone and customer service skills
Dependable, motivated, and willing to help wherever needed
Someone who values teamwork and contributes to a positive office environment
Even Better If You Have
Previous Treatment Coordinator experience
Experience presenting larger or comprehensive treatment plans
Strong case acceptance and patient follow-up skills
Confidence handling financial conversations and overcoming patient concerns
Why Join Our Practice?

We're not a corporate dental office. We're a family-owned private practice that believes our team is one of the biggest reasons for our success.

We offer a supportive work environment, a great team, opportunities to learn and grow, and doctors and leadership who genuinely care about the people they work with. We want our team members to enjoy coming to work, feel appreciated, and have the opportunity to build a long-term career with us.

Benefits
401(k)
401(k) matching
Paid time off
Employee dental discount
Opportunities for advancement and professional growth
Supportive, team-focused work environment
Job Types: Full-time, Part-time
Schedule: To be discussed
Location: Hamilton Square, NJ 08690 — In person
Required Experience
Dental office: 2 years
Dentrix: 1 year
Customer service: 1 year preferred
If you're an experienced dental professional who loves working with patients, enjoys being part of a close-knit team, and is looking for a practice where you can make an impact and grow, we'd love to meet you.

Pay: $20.00 - $30.00 per hour
Benefits:
401(k) matching
Paid time off
Work Location: In person