Dental Treatment Coordinator

Treatment Coordinator — Full Time
Gateway Dental Care | Gilbert, AZ$25/hour + Incentives + Benefits
Great with people? Organized? Competitive enough to hate an unfinished to-do list?

We should probably talk.

Gateway Dental Care is looking for a full-time Treatment Coordinator who can connect with patients, confidently discuss treatment and finances, follow through, and help people say YES to the dentistry they need.

But first, a warning:
We actually like each other here.

We laugh. We joke around. We work hard. We help each other. We celebrate wins. And yes, sometimes a dental office can actually be a fun place to work.

We also have high expectations.

Our goal is to build one of the most trusted and successful dental practices in the East Valley—and that starts with having exceptional people on our team.

WHO WE’RE LOOKING FOR
You may be our person if you:
Genuinely enjoy talking to people
Can build trust quickly
Are comfortable talking about money
Can confidently present treatment without feeling “salesy”
Believe following up means actually following up
Take ownership instead of saying, “That’s not my job”
Notice something that needs to be done…and do it
Are organized enough to keep multiple patients and treatment plans moving
Like goals, numbers, incentives, and winning
Can handle a fast-paced office without spontaneously combusting
Work hard but still know how to have fun
Care about your teammates
Treat patients like you would want your own family treated
Can be honest with someone because you actually care about them
Dental experience is strongly preferred. Treatment coordination experience is even better.

WHAT YOU’LL DO
As a Treatment Coordinator, you are the bridge between the doctor’s diagnosis and the patient actually receiving care.

Your responsibilities will include:
Presenting treatment plans clearly and confidently
Helping patients understand recommended treatment
Reviewing fees, insurance estimates, and financial options
Helping patients overcome financial and scheduling barriers
Scheduling diagnosed treatment
Following up on unscheduled treatment
Maintaining an organized treatment pipeline
Tracking outstanding treatment opportunities
Keeping detailed and accurate patient notes
Coordinating with doctors, assistants, hygiene, and the front office
Helping maintain a productive doctor schedule
Monitoring treatment acceptance and follow-up
Working toward individual and practice production goals
Creating an exceptional patient experience from diagnosis through completion
Taking ownership of your results
The goal isn’t to “sell dentistry.”
The goal is to make sure patients understand what they need, why they need it, what their options are, and then help them find a way to move forward.

THE SCHEDULE — THIS IS THE COOL PART
This is a full-time rolling schedule designed to give you something most full-time dental jobs don’t:
SIX DAYS OFF IN A ROW.

Your schedule rotates:
Week 1Monday–Wednesday6:30 AM–7:30 PM
Then enjoy six days off.

Week 2Wednesday: 12:00 PM–7:00 PMThursday: 6:30 AM–7:30 PMFriday: 6:30 AM–3:30 PMSaturday: 6:30 AM–3:30 PM
Sunday off.

Then you’re back to Monday–Wednesday, followed by another six-day break.

Work hard while you’re here. Then actually have time to enjoy your life.

Take a trip. Go camping. Binge an embarrassing amount of Netflix. We don’t judge.

COMPENSATION
$25–$30/hour, depending on experience
PLUS performance incentives.

We believe great performance should be rewarded. If you’re helping the practice grow and helping more patients complete treatment, we want you to benefit from that success too.

BENEFITS
Full-time team members receive:
Health insurance
401(k)
Dental benefits through our office
Paid holidays
1 week paid vacation
Performance incentives
A schedule that regularly gives you six consecutive days off
A team that believes work can be both productive AND fun
THE GATEWAY WAY
At Gateway, we believe in:
Kindness. Integrity. Honesty. Hard Work. Teamwork. Excellence. And having some fun while we’re doing it.

We treat patients like family.

We do the right thing even when nobody is watching.

We care enough about people to tell them the truth.

We don’t walk past problems because “someone else will handle it.”
And we believe laughter in a dental office is a good thing. Patients can feel the difference when a team actually enjoys being together.

We’re building something special at Gateway, and we’re looking for people who want to help build it—not people who just want to punch a clock.

Sound like you?

Apply and tell us a little about yourself.

Bonus points: In your application, tell us about a time you helped a hesitant patient move forward with treatment—or simply tell us what makes you great at connecting with people.

If you’ve read this far, you’re already ahead of half the applicants.

Pay: $25.00 - $30.00 per hour
Expected hours: No more than 40.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Work Location: In person