Dental Treatment Coordinator

Overview
Join our dynamic healthcare team as a Dental Treatment Coordinator, where you will be the friendly, organized face guiding patients through their dental care journey. This vital role combines exceptional customer service with administrative expertise to ensure smooth communication between patients, dental providers, and insurance companies. Your enthusiasm and attention to detail will help create a positive experience for every patient while supporting the efficient operation of our practice. If you thrive in a fast-paced environment and enjoy helping others navigate their healthcare options, this is the perfect opportunity for you!

Responsibilities
Act as the primary point of contact for patients, answering phone calls and responding to inquiries with professionalism and warmth
Schedule patient appointments efficiently, coordinating with dental providers to optimize daily workflow
Manage patient records using Electronic Health Records (EHR) and Patient Management Software, ensuring accuracy and confidentiality
Explain treatment plans, financial policies, and insurance procedures clearly to patients to promote understanding and comfort
Verify insurance coverage, submit claims, and follow up on reimbursements in accordance with health regulation policies
Maintain compliance with health privacy laws by safeguarding patient information at all times
Assist patients with financial arrangements, including payment plans and insurance benefits, to facilitate access to necessary care
Experience
Proven experience in a medical or dental office setting, demonstrating familiarity with healthcare administrative processes
Strong knowledge of health insurance policies, billing procedures, and medical terminology
Proficiency in Microsoft Office applications and experience using Medical Administrative Support tools or Patient Management Software
Hands-on experience managing Electronic Health Records (EHR) or Electronic Medical Records (EMR) systems effectively
Excellent customer service skills with the ability to communicate clearly both over the phone and in person
Ability to handle multiple tasks efficiently while maintaining attention to detail in a busy environment
Knowledge of health regulation policies related to patient confidentiality and data security
This role offers an engaging environment where your organizational skills and compassionate communication will make a real difference. We are committed to supporting your professional growth while providing a rewarding career dedicated to improving patient experiences.

Pay: $20.00 - $25.00 per hour
Benefits:
Paid time off
Work Location: In person