Dental Treatment Coordinator

Job Summary
We are seeking a dynamic and compassionate Dental Treatment Coordinator to join our vibrant dental team. In this vital role, you will serve as the primary liaison between patients and the dental practice, ensuring a seamless experience from appointment scheduling to treatment planning. Your energetic approach and excellent communication skills will help patients feel confident and cared for throughout their dental journey. You will coordinate treatment plans, verify insurance coverage, and support patients in understanding their options, all while maintaining a positive and professional environment.

Responsibilities
Act as the main point of contact for patients, guiding them through scheduling appointments, treatment plans, and financial arrangements with enthusiasm and clarity
Explain dental procedures, treatment options, and financial policies in a transparent and patient-friendly manner
Verify insurance benefits, process claims, and communicate coverage details effectively using health insurance knowledge and patient management software
Manage electronic health records (EHR) accurately, ensuring all patient information is up-to-date, confidential, and compliant with health regulation policies
Coordinate with dental providers to schedule treatments efficiently while maintaining a high level of customer service
Answer phone calls promptly, address patient inquiries professionally, and facilitate smooth communication between patients and the dental team
Support administrative tasks such as typing reports, updating patient records, and managing appointment calendars using Microsoft Office tools
Requirements
Prior experience in a medical or dental office setting is highly preferred
Strong knowledge of health regulation policies, medical terminology, and electronic health records (EHR/EHR management)
Proficiency in Microsoft Office applications including Word and Excel for documentation purposes
Experience with patient management software and EMR/EHR systems to maintain accurate records
Excellent customer service skills with the ability to communicate clearly via phone and client interactions
Knowledge of health insurance processes to assist with benefits verification and claims processing
Ability to handle sensitive patient information with confidentiality and professionalism
Strong organizational skills with attention to detail; typing skills are essential for efficient record keeping
Join us in providing exceptional care by ensuring every patient feels valued, informed, and supported throughout their dental experience. We are dedicated to fostering an energetic work environment where your skills make a meaningful difference!

Pay: $23.00 - $33.00 per hour
Benefits:
401(k)
Health insurance
Paid time off
Work Location: In person