Dental Treatment Coordinator

Overview
Join our dynamic healthcare team as a Dental Treatment Coordinator, where your organizational skills and compassionate communication will be at the heart of delivering exceptional patient care. In this vital role, you will serve as the primary point of contact for patients, guiding them through their treatment plans, scheduling appointments, and ensuring a smooth administrative process. Your enthusiasm and attention to detail will help foster a welcoming environment and streamline office operations, making a positive impact on patients’ dental health journeys.

Duties
Greet patients warmly and manage all aspects of patient check-in and check-out processes with professionalism and empathy
Coordinate treatment plans with dentists and hygienists, explaining procedures and financial options clearly to patients
Schedule appointments efficiently using patient management software and EMR/EHR systems, optimizing the office calendar
Verify insurance coverage, and communicate payment options in accordance with health insurance policies
Maintain accurate electronic health records (EHR) while ensuring strict confidentiality of patient information in compliance with health regulation policies
Follow up with patients regarding treatment plans, payments, and post-treatment care instructions via phone or client communication channels
Support medical administrative functions such as managing correspondence, updating patient records, and assisting with billing procedures
Skills
Proven experience in a medical or dental office environment with strong knowledge of dental procedures and terminology
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication tasks
Familiarity with patient management software, EMR/EHR systems, and electronic health records management to ensure accurate data entry and retrieval
Excellent customer service skills combined with effective phone communication to address patient inquiries confidently
Knowledge of health insurance policies, claims processing, and maintaining compliance with health regulation policies
Ability to handle medical administrative support tasks efficiently while maintaining patient confidentiality at all times
Strong organizational skills with the ability to multitask in a fast-paced dental office setting; typing skills for quick data entry
This role offers an engaging opportunity to be a key contributor to a caring dental team dedicated to improving patients’ smiles while developing your professional expertise. If you thrive in an energetic environment that values precision, compassion, and teamwork—this is the perfect position for you!

Pay: $20.00 - $35.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Life insurance
Paid sick time
Paid time off
Work Location: In person