Dental Treatment Coordinator

Job Summary
We are seeking a dynamic and organized Dental Treatment Coordinator to join our dental team! In this vital role, you will serve as the primary point of contact for patients, guiding them through their treatment plans and ensuring a smooth, positive experience from start to finish. Your energetic approach and excellent communication skills will help patients feel confident and cared for while managing administrative tasks efficiently. This position offers an exciting opportunity to be part of a friendly, patient-focused environment where your skills in medical office support and customer service will shine.

Duties
Greet patients warmly and assist them with scheduling appointments, treatment plans, and financial arrangements
Explain treatment options clearly while addressing patient questions and concerns
Manage patient records using Electronic Health Records (EHR) and Patient Management Software to ensure accuracy and confidentiality
Verify insurance benefits, submit claims, and communicate coverage details effectively
Coordinate with dental providers to facilitate timely treatment delivery and follow-up care
Maintain compliance with health regulation policies and ensure all documentation adheres to privacy standards
Handle phone communications professionally, providing information and scheduling support with enthusiasm
Support the dental team by performing administrative tasks such as data entry, typing reports, and maintaining office supplies
Qualifications
Prior experience in a medical or dental office environment is highly preferred
Strong knowledge of health insurance policies, billing procedures, and EHR/EHR management systems
Proficiency in Microsoft Office applications including Word and Excel for documentation purposes
Excellent customer service skills with the ability to communicate clearly both on the phone and in person
Familiarity with medical terminology and health regulation policies to ensure compliance
Experience supporting medical administrative functions such as appointment scheduling, patient management, and confidentiality maintenance
Office experience demonstrating organizational skills, attention to detail, and multitasking ability
Knowledge of dental office procedures or previous dental office experience is a plus
Join us in making a difference by providing exceptional patient care while supporting our team with your energetic spirit and dedicated professionalism. We are committed to fostering a positive work environment where your talents can thrive!

Pay: $18.00 - $23.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Paid time off
Work Location: In person