full-time 1 month ago
Dental Treatment Coordinator/Patient Care Coordinator
Comprehensive Periodontics & Dental Implants
177 Santa Rosa Street, San Luis Obispo, CA 93405
23 - 33/hr
About the Practice
N/A Team Members
Software Software
Job Description
Dental Treatment Coordinator / Patient Care Coordinator
Comprehensive Periodontics & Dental Implants
San Luis Obispo, Santa Maria/Orcutt, and Paso Robles, California
Full-time | $23–$33 per hour
About Our Practice:
Comprehensive Periodontics & Dental Implants is a respected, fast-paced periodontal and dental implant specialty practice serving patients throughout California’s Central Coast.
We are seeking a motivated, caring, and highly organized Dental Treatment Coordinator who communicates confidently, works well as part of a team, and is committed to providing an exceptional patient experience.
This is more than a traditional receptionist position. The Treatment Coordinator serves as an important connection between our patients, referring dental offices, doctors, and clinical team—from the patient’s first phone call through completion of treatment and follow-up care.
Position Overview:
This is a full-time, multi-location position anticipated to include approximately:
Two to three days per week in our San Luis Obispo office
One day per week in our Santa Maria/Orcutt office
One to two days per week in our Paso Robles office
The specific combination of days will vary based on practice and patient-care needs. Reliable transportation and the ability to work at all three locations are required.
Your primary goal will be to ensure that every patient arrives prepared for a well-coordinated appointment, moves smoothly through the treatment process, and leaves with a clear understanding of their treatment plan, financial responsibilities, and next steps.
Key Responsibilities:
Serve as a primary point of contact for patients and referring dental offices.
Communicate with patients in a warm, professional, and reassuring manner.
Coordinate patient care from the initial referral or phone call through consultation, treatment, and follow-up.
Present treatment plans clearly and help patients understand recommended care, fees, sequencing, and next steps.
Answer patient questions and address concerns that may otherwise prevent or delay treatment.
Coordinate appointments, treatment phases, and communication among patients, doctors, clinical team members, and referring offices.
Manage the appointment schedule and scheduling templates to support efficient patient flow, appropriate clinical utilization, and practice production goals.
Confirm that required records, referrals, radiographs, medical information, and other documentation are obtained before appointments.
Assist patients with scheduling, payment arrangements, insurance-related questions, and applicable practice financial policies.
Collect payments and ensure that patient accounts and appointment information are complete and accurate.
Maintain detailed and professional documentation in the patient record.
Support front-office operations, including answering phones, greeting patients, scheduling appointments, and responding to messages.
Help create a calm, organized, and welcoming experience for patients undergoing periodontal and implant treatment.
Collaborate closely with doctors, clinical team members, and other administrative staff across multiple locations.
Qualifications:
The ideal candidate will demonstrate:
Excellent verbal and written communication skills
Strong interpersonal skills and emotional intelligence
A professional, compassionate, and patient-centered approach
Confidence discussing treatment recommendations, fees, and financial responsibilities
Strong organizational skills and attention to detail
The ability to manage multiple priorities in a fast-paced environment
Sound judgment, initiative, and follow-through
A positive attitude and genuine team mentality
Comfort using computers, scheduling systems, and electronic patient records
Dependable transportation and the ability to work in San Luis Obispo, Santa Maria/Orcutt, and Paso Robles
Previous dental front-office, treatment-coordination, scheduling, insurance, or specialty-practice experience is strongly preferred. Periodontal or dental implant experience is beneficial but not required for a candidate with strong transferable skills and a willingness to learn.
Bilingual English/Spanish communication skills are a plus but are not required.
Compensation:
$23–$33 per hour
Compensation is based on relevant experience, demonstrated skills, and overall fit for the position.
Opportunities for professional growth and advancement are available.
Benefits:
Benefits available to eligible employees include:
Health and vision insurance
401(k) matching and profit sharing
Paid time off
Health Savings Account
Aflac supplemental insurance options
Continuing education support
Employee dental discount
On-the-job training and opportunities for advancement
What We Are Looking For:
We are looking for someone who takes ownership of the patient experience and understands that successful treatment coordination requires both empathy and accountability. The right individual will be comfortable helping patients navigate complex treatment decisions while also supporting the scheduling, financial, and operational needs of the practice.
To apply, please submit your résumé along with a brief introduction describing your dental or patient-coordination experience and your availability to work across our San Luis Obispo, Santa Maria/Orcutt, and Paso Robles locations.
Comprehensive Periodontics & Dental Implants
San Luis Obispo, Santa Maria/Orcutt, and Paso Robles, California
Full-time | $23–$33 per hour
About Our Practice:
Comprehensive Periodontics & Dental Implants is a respected, fast-paced periodontal and dental implant specialty practice serving patients throughout California’s Central Coast.
We are seeking a motivated, caring, and highly organized Dental Treatment Coordinator who communicates confidently, works well as part of a team, and is committed to providing an exceptional patient experience.
This is more than a traditional receptionist position. The Treatment Coordinator serves as an important connection between our patients, referring dental offices, doctors, and clinical team—from the patient’s first phone call through completion of treatment and follow-up care.
Position Overview:
This is a full-time, multi-location position anticipated to include approximately:
Two to three days per week in our San Luis Obispo office
One day per week in our Santa Maria/Orcutt office
One to two days per week in our Paso Robles office
The specific combination of days will vary based on practice and patient-care needs. Reliable transportation and the ability to work at all three locations are required.
Your primary goal will be to ensure that every patient arrives prepared for a well-coordinated appointment, moves smoothly through the treatment process, and leaves with a clear understanding of their treatment plan, financial responsibilities, and next steps.
Key Responsibilities:
Serve as a primary point of contact for patients and referring dental offices.
Communicate with patients in a warm, professional, and reassuring manner.
Coordinate patient care from the initial referral or phone call through consultation, treatment, and follow-up.
Present treatment plans clearly and help patients understand recommended care, fees, sequencing, and next steps.
Answer patient questions and address concerns that may otherwise prevent or delay treatment.
Coordinate appointments, treatment phases, and communication among patients, doctors, clinical team members, and referring offices.
Manage the appointment schedule and scheduling templates to support efficient patient flow, appropriate clinical utilization, and practice production goals.
Confirm that required records, referrals, radiographs, medical information, and other documentation are obtained before appointments.
Assist patients with scheduling, payment arrangements, insurance-related questions, and applicable practice financial policies.
Collect payments and ensure that patient accounts and appointment information are complete and accurate.
Maintain detailed and professional documentation in the patient record.
Support front-office operations, including answering phones, greeting patients, scheduling appointments, and responding to messages.
Help create a calm, organized, and welcoming experience for patients undergoing periodontal and implant treatment.
Collaborate closely with doctors, clinical team members, and other administrative staff across multiple locations.
Qualifications:
The ideal candidate will demonstrate:
Excellent verbal and written communication skills
Strong interpersonal skills and emotional intelligence
A professional, compassionate, and patient-centered approach
Confidence discussing treatment recommendations, fees, and financial responsibilities
Strong organizational skills and attention to detail
The ability to manage multiple priorities in a fast-paced environment
Sound judgment, initiative, and follow-through
A positive attitude and genuine team mentality
Comfort using computers, scheduling systems, and electronic patient records
Dependable transportation and the ability to work in San Luis Obispo, Santa Maria/Orcutt, and Paso Robles
Previous dental front-office, treatment-coordination, scheduling, insurance, or specialty-practice experience is strongly preferred. Periodontal or dental implant experience is beneficial but not required for a candidate with strong transferable skills and a willingness to learn.
Bilingual English/Spanish communication skills are a plus but are not required.
Compensation:
$23–$33 per hour
Compensation is based on relevant experience, demonstrated skills, and overall fit for the position.
Opportunities for professional growth and advancement are available.
Benefits:
Benefits available to eligible employees include:
Health and vision insurance
401(k) matching and profit sharing
Paid time off
Health Savings Account
Aflac supplemental insurance options
Continuing education support
Employee dental discount
On-the-job training and opportunities for advancement
What We Are Looking For:
We are looking for someone who takes ownership of the patient experience and understands that successful treatment coordination requires both empathy and accountability. The right individual will be comfortable helping patients navigate complex treatment decisions while also supporting the scheduling, financial, and operational needs of the practice.
To apply, please submit your résumé along with a brief introduction describing your dental or patient-coordination experience and your availability to work across our San Luis Obispo, Santa Maria/Orcutt, and Paso Robles locations.
Position Closed
This job is no longer accepting applications.