full-time 7 days ago
Dental Treatment Coordinator
RFDC
Redlands, CA 92373
22 - 30/hr
About the Practice
51 Team Members
Software Software
Office Tour & Photos
Job Description
Please call in to set up interview. Ask for alycia. (909)793-0111
Job Summary
We are seeking a dynamic and compassionate Dental Treatment Coordinator to join our dental team! In this vital role, you will serve as the primary point of contact for patients, guiding them through their treatment plans with enthusiasm and professionalism. Your energetic approach will help ensure a smooth patient experience from appointment scheduling to financial discussions, all while maintaining the highest standards of confidentiality and care. This position offers an exciting opportunity to combine excellent customer service skills with medical administrative expertise in a friendly, supportive environment.
Duties
Greet patients warmly and manage all aspects of patient check-in and check-out processes using patient management software and Electronic Health Records (EHR) systems.
Explain treatment plans, procedures, and financial options clearly, ensuring patients understand their care options and insurance coverage.
Coordinate appointment scheduling efficiently, balancing patient needs with provider availability to optimize daily workflow.
Verify insurance benefits, process claims, and handle billing inquiries in accordance with health regulation policies and insurance guidelines.
Maintain strict confidentiality of patient information while managing electronic health records (EHR) accurately and securely.
Communicate effectively via phone and client communication channels to confirm appointments, follow up on treatment plans, and address patient questions promptly.
Support the dental team by providing administrative assistance such as typing reports, updating patient records, and managing correspondence related to medical administrative support.
Qualifications
Proven experience working dental practice environment
Proficiency in Microsoft Office applications (Word, Excel, Outlook) and experience with patient management software.
Excellent customer service skills with the ability to communicate clearly and empathetically with diverse patient populations.
Knowledge of health insurance processes, billing procedures, and maintaining patient confidentiality according to HIPAA regulations.
Strong understanding of dental terminology relevant to dental care and electronic health records management.
Ability to handle multiple tasks efficiently while maintaining attention to detail; proficient typing skills are essential.
Previous treatment coordinator experience in a dental setting is mandatory.
Please call in to set up interview. Ask for alycia. (909)793-0111
Join us as a Dental Treatment Coordinator and be part of a vibrant team dedicated to delivering exceptional patient care! Your energy, organization skills, and passion for helping others will make a meaningful difference in our patients’ lives every day.
Pay: $22.00 - $30.00 per hour
Expected hours: 40.0 per week
Benefits:
Paid sick time
Experience:
treatment coordinator: 1 year (Preferred)
Work Location: In person
Job Summary
We are seeking a dynamic and compassionate Dental Treatment Coordinator to join our dental team! In this vital role, you will serve as the primary point of contact for patients, guiding them through their treatment plans with enthusiasm and professionalism. Your energetic approach will help ensure a smooth patient experience from appointment scheduling to financial discussions, all while maintaining the highest standards of confidentiality and care. This position offers an exciting opportunity to combine excellent customer service skills with medical administrative expertise in a friendly, supportive environment.
Duties
Greet patients warmly and manage all aspects of patient check-in and check-out processes using patient management software and Electronic Health Records (EHR) systems.
Explain treatment plans, procedures, and financial options clearly, ensuring patients understand their care options and insurance coverage.
Coordinate appointment scheduling efficiently, balancing patient needs with provider availability to optimize daily workflow.
Verify insurance benefits, process claims, and handle billing inquiries in accordance with health regulation policies and insurance guidelines.
Maintain strict confidentiality of patient information while managing electronic health records (EHR) accurately and securely.
Communicate effectively via phone and client communication channels to confirm appointments, follow up on treatment plans, and address patient questions promptly.
Support the dental team by providing administrative assistance such as typing reports, updating patient records, and managing correspondence related to medical administrative support.
Qualifications
Proven experience working dental practice environment
Proficiency in Microsoft Office applications (Word, Excel, Outlook) and experience with patient management software.
Excellent customer service skills with the ability to communicate clearly and empathetically with diverse patient populations.
Knowledge of health insurance processes, billing procedures, and maintaining patient confidentiality according to HIPAA regulations.
Strong understanding of dental terminology relevant to dental care and electronic health records management.
Ability to handle multiple tasks efficiently while maintaining attention to detail; proficient typing skills are essential.
Previous treatment coordinator experience in a dental setting is mandatory.
Please call in to set up interview. Ask for alycia. (909)793-0111
Join us as a Dental Treatment Coordinator and be part of a vibrant team dedicated to delivering exceptional patient care! Your energy, organization skills, and passion for helping others will make a meaningful difference in our patients’ lives every day.
Pay: $22.00 - $30.00 per hour
Expected hours: 40.0 per week
Benefits:
Paid sick time
Experience:
treatment coordinator: 1 year (Preferred)
Work Location: In person
Requirements
• HIPAA
• Typing
• Microsoft Excel
• Microsoft Outlook
• Organizational skills
• Typing
• Microsoft Excel
• Microsoft Outlook
• Organizational skills
About RFDC
The City of Redlands is a municipal government organization serving the Redlands, California community. Its website highlights public services including parks and recreation, utilities, public safety, planning and development, transportation, senior services, and community programs. The organization also provides employment resources and job openings across its city departments.