Dental Treatment Coordinator

Dental Treatment Coordinator – Full-Time
Location: Rocklin, CA
Schedule: Full-Time (Monday – Friday)
Compensation: $23-28 per hour, DOE (Depending on Experience)
About Us
We are an oral surgery practice in Rocklin, CA, committed to delivering compassionate, high-quality care in a professional environment. We are currently seeking a personable and organized Dental Treatment Coordinator to join our team.

Job Summary
The Dental Treatment Coordinator is responsible for managing the daily administrative and front-desk functions of the practice. This position plays a critical role in providing excellent customer service, ensuring smooth patient check-in/out, and supporting clinical staff with scheduling and communication. Some days may require working beyond normal scheduled business hours based on patient needs and the surgical schedule.

Key Responsibilities
Explain treatment plans, financial options, and insurance coverage
Greet patients and visitors warmly and professionally
Answer phone calls, respond to inquiries, and route messages
Schedule and confirm appointments
Verify insurance benefits and obtain necessary pre-authorizations
Collect co-pays, process payments, and manage patient billing inquiries
Maintain accurate patient records and update demographic and insurance information
Communicate effectively with oral surgeon, assistants, and referring offices
Handle incoming referrals and coordinate with dental/medical offices
Assist with administrative tasks including faxing, scanning, and correspondence
Monitor and maintain front office supplies and cleanliness
Work Schedule
Full-time position (Monday – Friday)
Work may extend beyond normal scheduled business hours depending on patient flow and surgical needs
Minimum Qualifications
Minimum 2 year of experience in a dental front office role
Knowledge of dental or medical terminology and insurance billing practices
Strong computer skills and experience with dental/medical office software
Excellent communication and interpersonal skills
Professional appearance and demeanor
Ability to handle sensitive information with discretion and comply with HIPAA regulations
Preferred Qualifications
Experience with practice management software (e.g. OpenDental)
Familiarity with PPO and medical/dental insurance plans
Understanding of referral and prior authorization workflows
Physical Requirements
Must be able to sit and use a computer/phone for extended periods
Occasionally lift/move up to 20 lbs
May be required to assist with light office organization tasks
Compensation & Benefits
Hourly rate: $23-28 per hour, depending on experience and qualifications
We comply with all applicable federal, state, and local laws, including California's Fair Chance Act, and consider qualified applicants with criminal histories.

How to Apply
Please submit your resume. We look forward to welcoming you to our team!

Pay: $23.00 - $28.00 per hour
Work Location: In person