Dental Treatment Coordinator

Job Summary
We are seeking a dynamic and organized Dental Treatment Coordinator to join our dental practice team. In this vital role, you will serve as the primary point of contact for patients, guiding them through their treatment plans and ensuring a smooth, positive experience from initial consultation to post-treatment follow-up. Your energetic approach and excellent communication skills will help foster trust and confidence with our patients while efficiently managing administrative tasks. This position offers an exciting opportunity to contribute to patient care excellence and support the operational success of our practice.

Responsibilities
Greet patients warmly and assist them with appointment scheduling, treatment plan explanations, and financial arrangements
Manage patient records using Electronic Health Records (EHR) and Patient Management Software, ensuring accuracy and confidentiality
Coordinate with dental providers to facilitate treatment procedures, scheduling, and follow-up appointments
Communicate effectively with patients regarding insurance coverage, payment options, and health regulation policies
Maintain detailed documentation of patient interactions, treatment plans, and billing information in compliance with health regulations
Answer phone inquiries professionally, providing clear information about services, appointment availability, and insurance questions
Support administrative tasks such as data entry, typing reports, managing correspondence, and maintaining office organization
Experience
Prior experience working in a medical or dental office environment is highly preferred
Proficiency in Microsoft Office applications (Word, Excel) for documentation and communication purposes
Knowledge of health insurance policies, billing procedures, and health regulation compliance is essential
Experience with Medical Administrative Support roles involving client communication and appointment scheduling
Familiarity with Medical Terminology and Electronic Health Records (EHR/EHR) management systems such as EMR software
Strong customer service skills with the ability to handle phone communication professionally and empathetically
Ability to maintain patient confidentiality rigorously while managing sensitive information efficiently
Excellent typing skills for accurate data entry and correspondence management
Join us in delivering exceptional dental care by providing outstanding administrative support that enhances patient experiences. We value energetic professionals committed to maintaining high standards of service excellence!

Pay: $20.00 - $30.00 per hour
Benefits:
401(k)
Work Location: In person