Dental Treatment Coordinator

Job Overview:
Village Dental is an EOS-aspiring, private dental practice seeking an organized and detail-oriented, highly professional Treatment Coordinator to join our team. This role is essential in providing an exceptional experience for both new and existing patients. The ideal candidate is well versed in dental terminology and procedures, has excellent communication and administrative skills and will make a positive impact on our patients' oral health journey.

Village Dental Core Values:
We Care
We Grow
We Achieve
We Listen
We Have Fun
Key Responsibilities:
Present and explain treatment plans, including procedure(s) and timeline(s)
Collaborate with the doctors to create treatment plans
Liaise with clinical and administrative teams to ensure efficient workflow(s)
Build and maintain strong, supportive relationships with patients
Address patient questions and concerns regarding treatment/procedures
Ensure proper documentation is completed (consents, releases, financials, etc.)
Maintain accurate and organized patient records in Dentrix
Follow-up with patients via phone/email regarding outstanding treatment
Act as liaison between patients and dental providers for smooth care coordination
Coordinate and schedule patient treatment
Maintain HIPAA compliance and patient confidentiality
Qualifications:
MINIMUM 3 years current experience in a dental office, preferably as a treatment coordinator or similar role
Proficiency with Dentrix (required)
Proficiency with ADA codes
Self-motivated with strong initiative
Strong organizational and multi-tasking abilities
Team oriented with collaborative mindset
Strong sales, negotiation and closing skills
Excellent written and verbal communication skills
Comprehensive understanding of dental terminology and procedures
Professional demeanor with a focus on patient care and confidentiality
Ability to work in a fast-paced environment while maintaining attention to detail
Prior dental front desk and clinical experience (required)
As experience is required for this position, resumes without dental experience will NOT be considered.

What we offer our team:
Health Insurance (with eligible HSA)
Dental treatment
Vision Insurance
401(k) retirement plan with employer contribution
Monthly production bonus incentives
The Villages Charter School eligible
Six (6) paid holidays per year
Paid time off
Career development and growth opportunities
A fun and supportive culture that encourages collaboration and innovation
Pay: $18.00 - $24.00 per hour
Benefits:
401(k)
Dental insurance
Disability insurance
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Vision insurance
Work Location: In person