Dental Treatment / Hygiene Coordinator

Treatment / Appointment Coordinator ($22.00 / hour to $28.00 / hour + incentives)
Apex Dental Group – Fee for Service Practice
This is a patient leadership and revenue-driving role. If you are a high-level Treatment Coordinator who knows how to build trust, guide patients, and help them move forward with significant care, keep reading.

About our Practice
We are a fee for service, comprehensive care practice focused on doing what is best for our patients, every time.

No insurance-driven diagnosis
No rushed appointments
No “selling dentistry”
We educate, guide, and lead patients to make confident decisions about their health.

What You’ll Be Doing
You are the bridge between diagnosis and action.

Present and guide patients through comprehensive treatment
Build trust and urgency without pressure
Work directly with the doctor in a co-diagnosis model
Follow up strategically to help patients move forward
Help drive daily production and schedule efficiency
What Makes This Role Different
You are not here to present treatment. You are here to lead patients to life-changing decisions. This is a high-performance role with clear expectations and real support to achieve them. You will be measured by KPIs because your work matters. If you’re someone who takes pride in your numbers, your relationships, and your ability to help patients move forward with care, this is where you’ll thrive.

Your Scorecard – How You Win
Case acceptance %
Production per day
Treatment completion rate
Schedule utilization
Collections alignment
Systems That Set You Up to Succeed
Structured treatment follow-up system
Clear daily workflow and priorities
Strong handoffs
KPI dashboard and accountability rhythm
Leadership support
Who This Role is For
3+ years as a Treatment / Appointment Coordinator in a high-performing practice
Proven experience presenting and closing larger cases ($5K+)
Confident discussing finances and patient concerns
Strong emotional intelligence and communication skills
Self-directed, organized, and performance-driven
This Role is NOT for You If
You're not motivated
You’re looking for a task-based front desk position
You’re uncomfortable discussing treatment over $5,000
You rely on insurance to drive decisions
You avoid accountability to metrics
You prefer being told what to do instead of owning results
Compensation & Growth
$22 - $ 28 / hour, based on experience
Performance bonus tied to case acceptance & production
Annual plus monthly incentives.

CE investment
Clear path to leadership role
How to Apply
To be considered, included a short note with:
The largest case you’ve helped a patient move forward with
Your approximate case acceptance rate
Why you’re interested in a fee for service practice
There are a few key points that make this ad work to attract a high-performing TC
The headline sells income and status immediately and stops the scrolling
Early disqualification filters out weak candidates fast
Scorecard language reframes KPIs as winning
Systems and support removes fear of chaos
Application qualifier attracts serious, experienced candidates only
Pay: $22.00 - $28.00 per hour
Benefits:
401(k)
401(k) matching
Continuing education credits
Dental insurance
Employee discount
On-the-job training
Paid sick time
Paid time off
Uniform allowance
Application Question(s):
Describe a time you presented a treatment plan over $5,000. What was the outcome?

What do you believe is the most important factor in helping a patient accept treatment?

What KPI's have you been responsible for in your current of previous role?

Why are you interested in working in a fee-for-service practice?

A patient says: "I need to think about it". What do you say next?

Experience:
Dental receptionist: 3 years (Required)
Work Location: In person