Dental Treatment Plan Coordinator/ Front Desk

Job Summary
We are seeking a dynamic and detail-oriented Dental Treatment Plan Coordinator/Front Desk professional to join our vibrant dental team. In this role, you will serve as the first point of contact for patients, managing appointment scheduling, treatment plan presentations, and administrative support. Your energetic approach will ensure a smooth patient experience while coordinating with clinical staff to facilitate effective treatment planning. The ideal candidate will possess strong communication skills, a passion for patient care, and proficiency with electronic health records (EHR) systems (EagleSoft or similar). This paid position offers an exciting opportunity to contribute to a welcoming dental environment where patient service and administrative excellence are prioritized.

Duties
Greet patients warmly, answer phone calls with professionalism, and manage appointment scheduling using EMR/EHR systems such as Epic, Meditech, or eClinicalWorks
Present and explain treatment plans clearly to patients, addressing questions about procedures, costs, and insurance coverage
Verify patient insurance benefits, including health insurance knowledge.

Collect payments, process medical collections, and handle billing tasks utilizing medical billing software and CPT/ICD coding standards
Review and update medical records ensuring accuracy and compliance with HIPAA regulations and clinical confidentiality policies
Coordinate with clinical staff to ensure timely delivery of care plans and follow-up appointments
Maintain organized filing systems for medical records, documentation review, and other administrative paperwork
Qualifications
Proven experience in a dental office environment with strong front desk or medical receptionist skills
Knowledge of medical coding including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding for accurate documentation and billing
Strong computer skills including proficiency in Microsoft Office Suite and typing (10-key typing) for efficient data entry
Understanding of health insurance processes, billing procedures, and clinical confidentiality policies
Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
Join us in delivering exceptional patient care through organized administrative support! This role offers an engaging work environment where your skills in medical office management, patient service, and healthcare documentation will make a meaningful difference. We are committed to supporting your professional growth while ensuring a positive workplace experience. call Alex (954) 469-3827.

Pay: $25.30 - $30.47 per hour
Work Location: In person