full-time 14 days ago
Dental Treatment Plan Coordinator
Owings Mills Dentistry
Owings Mills, MD 21117
20 - 24/hr
About the Practice
N/A Team Members
Open Dental Software
Job Description
Experienced Dental Front Office Team Member – Join Our Amazing Team!
Are you an experienced dental front office professional who loves helping patients, staying organized, and being part of a positive team?
If you’re looking for a supportive, low-stress, privately owned dental practice where your hard work is appreciated and you can truly make a difference in patients’ experiences, we’d love to meet you!
Our established and growing dental practice is looking for a friendly, mature, compassionate, and highly motivated Front Office Team Member to join our team.
We take pride in creating a warm, welcoming environment for our patients — and an equally positive environment for our team. We believe that when our employees feel valued and supported, it shows in the care we provide.
What You'll Be Doing
You’ll play an important role in helping our patients understand and move forward with their dental care. Your responsibilities will include:
Welcoming and connecting with patients in a warm, professional manner
Treatment planning and discussing recommended treatment with patients
Presenting financial options and helping patients understand their investment in care
Verifying dental insurance benefits and eligibility
Insurance posting and follow-up
Understanding and utilizing dental codes
Scheduling and coordinating patient appointments
Following up with patients regarding outstanding treatment
Helping patients navigate their insurance and financial questions
Maintaining accurate and detailed patient records
Working closely with the clinical team to provide a seamless patient experience
Contributing to a positive, collaborative office environment
The Person We're Looking For
We’re looking for someone who is confident, personable, dependable, and genuinely enjoys working with people.
You’ll be a great fit if you are:
A natural “people person” who enjoys building relationships with patients
Experienced and confident in a dental front office environment
Comfortable discussing treatment and financial arrangements
Knowledgeable about dental procedures, treatment phases, and terminology
Detail-oriented and highly organized
Proactive and able to follow through without being asked
Positive, dependable, and professional
Comfortable working independently while also being a strong team player
Compassionate and committed to providing an exceptional patient experience
Someone who takes pride in their work and wants to grow with a practice
PLEASE READ – REQUIRED EXPERIENCE
We are ONLY considering candidates with previous dental office front desk experience.
To be considered, you MUST have:
2+ years of dental office experience
Previous dental front desk experience
Open Dental software experience – REQUIRED
Dental code knowledge – REQUIRED
Dental insurance experience – REQUIRED
Experience with insurance verification and posting
Experience working with a PPO dental practice
Treatment planning experience
Experience discussing treatment and financial options with patients
Strong dental scheduling experience
If you have not previously worked in a dental office, this position is not a match.
Why You'll Love Working With Us
We’re more than just a dental office — we’re a team.
We’ve created a positive, supportive, and low-stress environment where team members are encouraged to communicate, help one another, and take pride in the work they do.
We are a privately owned, well-established practice that values both our patients and our employees. As we continue to grow, we’re looking for someone who wants to become a valued long-term member of our team.
If you’re looking for a workplace where you can feel appreciated, build meaningful relationships with patients, and work alongside a supportive team, this could be the opportunity you’ve been looking for!
Full-Time Schedule
5 days per week. Availability for the full schedule below is required.
Monday: 8:00 AM – 6:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 8:00 AM – 1:00 PM
Schedule may vary by day. The above office hours and 5-day schedule are non-negotiable.
Ready to Join Us?
If you’re an experienced dental front office professional who brings positivity, professionalism, compassion, and a great attitude to work every day, we want to hear from you!
Apply today — we’re excited to meet you!
Benefits:
Bonus plan
Health Insurance
Dental Insurance
Paid Vacation
Paid Sick Time
Paid Holiday
Retirement plan with match
Compensation:
Competitive, based on actual experience
COVID Protection:
Full COVID-19 protection set-up including closed off patient screening area, floor to ceiling barrier with sneeze guard separating front staff workspace, face shields, full PPE, plenty of hand sanitizer, air purifiers with HEPA filters and UV light disinfection in each operatory, as well as operatory rest times between patients
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Retirement plan
Work Location: In person
Are you an experienced dental front office professional who loves helping patients, staying organized, and being part of a positive team?
If you’re looking for a supportive, low-stress, privately owned dental practice where your hard work is appreciated and you can truly make a difference in patients’ experiences, we’d love to meet you!
Our established and growing dental practice is looking for a friendly, mature, compassionate, and highly motivated Front Office Team Member to join our team.
We take pride in creating a warm, welcoming environment for our patients — and an equally positive environment for our team. We believe that when our employees feel valued and supported, it shows in the care we provide.
What You'll Be Doing
You’ll play an important role in helping our patients understand and move forward with their dental care. Your responsibilities will include:
Welcoming and connecting with patients in a warm, professional manner
Treatment planning and discussing recommended treatment with patients
Presenting financial options and helping patients understand their investment in care
Verifying dental insurance benefits and eligibility
Insurance posting and follow-up
Understanding and utilizing dental codes
Scheduling and coordinating patient appointments
Following up with patients regarding outstanding treatment
Helping patients navigate their insurance and financial questions
Maintaining accurate and detailed patient records
Working closely with the clinical team to provide a seamless patient experience
Contributing to a positive, collaborative office environment
The Person We're Looking For
We’re looking for someone who is confident, personable, dependable, and genuinely enjoys working with people.
You’ll be a great fit if you are:
A natural “people person” who enjoys building relationships with patients
Experienced and confident in a dental front office environment
Comfortable discussing treatment and financial arrangements
Knowledgeable about dental procedures, treatment phases, and terminology
Detail-oriented and highly organized
Proactive and able to follow through without being asked
Positive, dependable, and professional
Comfortable working independently while also being a strong team player
Compassionate and committed to providing an exceptional patient experience
Someone who takes pride in their work and wants to grow with a practice
PLEASE READ – REQUIRED EXPERIENCE
We are ONLY considering candidates with previous dental office front desk experience.
To be considered, you MUST have:
2+ years of dental office experience
Previous dental front desk experience
Open Dental software experience – REQUIRED
Dental code knowledge – REQUIRED
Dental insurance experience – REQUIRED
Experience with insurance verification and posting
Experience working with a PPO dental practice
Treatment planning experience
Experience discussing treatment and financial options with patients
Strong dental scheduling experience
If you have not previously worked in a dental office, this position is not a match.
Why You'll Love Working With Us
We’re more than just a dental office — we’re a team.
We’ve created a positive, supportive, and low-stress environment where team members are encouraged to communicate, help one another, and take pride in the work they do.
We are a privately owned, well-established practice that values both our patients and our employees. As we continue to grow, we’re looking for someone who wants to become a valued long-term member of our team.
If you’re looking for a workplace where you can feel appreciated, build meaningful relationships with patients, and work alongside a supportive team, this could be the opportunity you’ve been looking for!
Full-Time Schedule
5 days per week. Availability for the full schedule below is required.
Monday: 8:00 AM – 6:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 8:00 AM – 1:00 PM
Schedule may vary by day. The above office hours and 5-day schedule are non-negotiable.
Ready to Join Us?
If you’re an experienced dental front office professional who brings positivity, professionalism, compassion, and a great attitude to work every day, we want to hear from you!
Apply today — we’re excited to meet you!
Benefits:
Bonus plan
Health Insurance
Dental Insurance
Paid Vacation
Paid Sick Time
Paid Holiday
Retirement plan with match
Compensation:
Competitive, based on actual experience
COVID Protection:
Full COVID-19 protection set-up including closed off patient screening area, floor to ceiling barrier with sneeze guard separating front staff workspace, face shields, full PPE, plenty of hand sanitizer, air purifiers with HEPA filters and UV light disinfection in each operatory, as well as operatory rest times between patients
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Retirement plan
Work Location: In person
Requirements
• Medical scheduling
• Teamwork
• Attention to detail
• Interpersonal skills
• Availity
• Teamwork
• Attention to detail
• Interpersonal skills
• Availity