Dental Treatment Plan Coordinator

Job Title: Treatment Plan Coordinator
Location: Serene Dental - 6610 SW Capitol HWY, Portland OR 97239
Schedule: Mon, Tue, Thu, Fri
Employment Type: Full-Time
Compensation: Competitive salary + performance incentives
Experience : 2+ years in dental front office
About Us:
We are a dynamic and patient-focused private practice committed to delivering exceptional care and personalized service. Our team is passionate about helping patients achieve optimal oral health while continuously improving practice performance through efficiency, communication, and innovation. As we grow, we’re looking for a talented Front Office Coordinator who understands how scheduling and administrative excellence directly impact both patient care and practice success.

Position Overview:
We’re seeking an experienced Treatment Plan Coordinator with a proven track record to improve efficiency and smooth operation of the office through effective Treatment Planning and Scheduling Systems. The ideal candidate is highly organized, detail-oriented, personable, and thrives in a fast-paced environment where both operational efficiency and patient experience are top priorities.

Key Responsibilities:
Present treatment plans and answer patient questions regarding treatment
Minimize cancellations and no-shows through confirmation protocols and patient education
Maintain a full, balanced schedule for hygiene and treatment appointments
Follow up on unscheduled treatment and overdue re-care
Coordinate referrals with external specialists and ensure proper follow-through
File and organize patient records, treatment plans, and referral documentation accurately
Maintain exceptional document management systems for easy retrieval and audit-readiness
Greet and assist patients warmly, creating a positive and professional front-office experience
Collect co-pays and deductibles accurately
Collaborate closely with clinical and administrative staff to ensure seamless operations
Monitor and analyze schedule efficiency metrics and implement process improvements
Submit Insurance Claims
Requirements:
Minimum of 2 years’ experience in a dental office treatment planning or front office role
Proven ability to increase production through strategic scheduling
Strong organizational and multitasking skills with impeccable attention to detail
Proficiency with dental software (Open Dental and Vyne experience preferred, but not required)
Experience coordinating referrals and managing patient documentation
Excellent communication skills and a team-first attitude
Self-motivated and solutions-oriented
Why Join Us?

Supportive, collaborative team environment
A chance to make a measurable impact on practice efficiency and patient outcomes
Growth-focused culture with professional development opportunities
Competitive compensation and benefits package
Ready to help us take our practice to the next level?

Submit your resume and a brief cover letter highlighting your scheduling achievements and how your organizational skills have contributed to previous practice success.

Keyword search: Scheduling coordinator, treatment plant coordinator, patient care coordinator, office manager
Job Type: Full-time
Pay: $24.00 - $32.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Work Location: In person