full-time 3 months ago
Dental Treatment Receptionist
Lancaster Dental
493 Lancaster Street West, Kitchener, ON N2K 1L8, Kitchener, ON
25–30/hr
About the Practice
N/A Team Members
Tracker Software
Job Description
Job Overview
We are seeking a professional and organized Dental Treatment Receptionist to join our busy dental practice as our Hygiene Department Treatment Coordinator . The ideal candidate will serve as the first point of contact for patients, managing appointments, patient records, and administrative tasks with efficiency and a friendly demeanor. This role requires a strong understanding of dental office operations and excellent communication skills to ensure a smooth patient experience.
Duties
Greet patients warmly and manage the front desk operations in a professional manner
Schedule, confirm, and reschedule patient appointments using dental practice management software
Handle multi-line phone systems to answer inquiries, direct calls, and provide exceptional customer service
Collect patient information, verify insurance details, and update electronic medical records accurately
Assist with check-in and check-out procedures, including processing payments and explaining treatment plans
Maintain organized patient files and ensure confidentiality of medical information in compliance with HIPAA regulations
Collaborate with dental staff to coordinate treatment schedules and follow-up appointments
Manage administrative tasks such as filing, data entry, and correspondence related to dental treatments
Qualifications
Prior experience as a Dental Receptionist
Proficiency with dental practice management software such as Tracker is desirable
Strong knowledge of medical terminology and electronic medical records systems
Excellent organizational skills with attention to detail in handling patient information
Experience working with multi-line phone systems and providing front desk support in a fast-paced environment
Office experience in administrative roles within healthcare settings is advantageous
Ability to communicate effectively with patients, staff, and insurance providers
Professional appearance and friendly demeanor to create a welcoming environment for patients
This position offers an opportunity to be part of a dedicated healthcare team committed to providing exceptional dental care.
Pay: $25.00-$30.00 per hour
Work Location: In person
We are seeking a professional and organized Dental Treatment Receptionist to join our busy dental practice as our Hygiene Department Treatment Coordinator . The ideal candidate will serve as the first point of contact for patients, managing appointments, patient records, and administrative tasks with efficiency and a friendly demeanor. This role requires a strong understanding of dental office operations and excellent communication skills to ensure a smooth patient experience.
Duties
Greet patients warmly and manage the front desk operations in a professional manner
Schedule, confirm, and reschedule patient appointments using dental practice management software
Handle multi-line phone systems to answer inquiries, direct calls, and provide exceptional customer service
Collect patient information, verify insurance details, and update electronic medical records accurately
Assist with check-in and check-out procedures, including processing payments and explaining treatment plans
Maintain organized patient files and ensure confidentiality of medical information in compliance with HIPAA regulations
Collaborate with dental staff to coordinate treatment schedules and follow-up appointments
Manage administrative tasks such as filing, data entry, and correspondence related to dental treatments
Qualifications
Prior experience as a Dental Receptionist
Proficiency with dental practice management software such as Tracker is desirable
Strong knowledge of medical terminology and electronic medical records systems
Excellent organizational skills with attention to detail in handling patient information
Experience working with multi-line phone systems and providing front desk support in a fast-paced environment
Office experience in administrative roles within healthcare settings is advantageous
Ability to communicate effectively with patients, staff, and insurance providers
Professional appearance and friendly demeanor to create a welcoming environment for patients
This position offers an opportunity to be part of a dedicated healthcare team committed to providing exceptional dental care.
Pay: $25.00-$30.00 per hour
Work Location: In person
Requirements
• Dental office experience
• Filing
• Dental receptionist
• EMR systems
• Organizational skills
• Filing
• Dental receptionist
• EMR systems
• Organizational skills
About Lancaster Dental
Kitchener Dentist Lancaster Dental has been providing professional and high-quality dental care to the community since 1978. Their services focus on dental cleaning, prevention, and restorations, ensuring patients leave happy after every visit.
Position Closed
This job is no longer accepting applications.